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Telesales Representative

3 weeks ago

Lower Parel Mumbai Maharashtra, India JR Nexus Solutions Full time

We are looking for an enthusiastic Telesales Representative to contribute in

generating sales for our company. You will be responsible for closing sales deals

over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have

superior people skills. They must be comfortable presenting products or services

over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in new customers and developing

business.

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service

using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Executives who have 2+ years of experience in sales background.
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone

systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address

complaints

Pay: ₹30,000.00 - ₹32,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Language**:

- English (required)

Work Location: In person