Application Support-

6 days ago

Bengaluru Karnataka, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**:
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

**What you will be doing**:

- Provides technical and business monitoring & Observability support for users of client Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Act as a liaison between users, interfacing internal technology groups and vendors.
- Participate in Custom solution releases, from development, testing and deployment into production.

**What you bring**:

- 7+ years’ experience and well versed with Unix, SQl and Shell Scripting
- Experience with ServiceNow, Dynatrcae and Splunk is must.
- Good debugging skills and ability to handle operational issues.
- Strong in problem solving, analytical skills, algorithms.
- Familiarity with monitoring and understanding of SLI concept.

**Education Requirements**:
Bachelor’s degree or the equivalent combination of education, training, or work experience.

**What we offer you**:

- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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