java application support
3 weeks ago
Job Title: Java Application Support Engineer
Experience: 4- 8 yrs
Location: Bangalore
Employment Type: Full-Time
Job Description
We are looking for an experienced Java Application Support Engineer with a strong background in Java and production support environments. The ideal candidate will be responsible for ensuring application stability, performance, and availability while collaborating with cross-functional teams to troubleshoot and resolve incidents efficiently.
Key Responsibilities:
- Provide Level 2/3 application support for Java-based enterprise applications.
- Perform root cause analysis, issue resolution, and incident management.
- Monitor application performance and proactively address potential issues.
- Collaborate with development and infrastructure teams to resolve technical issues.
- Manage and execute deployments using automation tools.
- Support in job scheduling, monitoring, and reporting using tools like Autosys/Control-M.
- Work with observability tools (e.g., AppDynamics, Splunk, ELK, Grafana) to identify and resolve system bottlenecks.
- Document processes and resolutions as part of knowledge management.
- Participate in on-call rotations and handle high-severity incidents as required.
Required Skills:
Skill AreaTools/Technologies
Java Application Support- Core Java
Database- SQL, MongoDB
Application Servers- Tomcat, WebLogic
ITSM Tools- ServiceNow, JIRA
Scripting & OS- Shell scripting, Unix/Linux
Observability & Monitoring- AppDynamics, Splunk, ELK, Grafana, Prometheus
Job Scheduling Tools- Autosys, Control-M
CI/CD & Deployment Tools- Jenkins, Harness, Kubernetes
ITIL Processes- Incident, Problem & Change Management
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