CRM Executive

4 days ago

Nashik Maharashtra, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- CRM Executive: Real Estate**

**Job location:

- Nashik, Maharashtra**

**Salary:

- 30,000-35,000 Per Month**

**Experience:

- **

**Total experience:

- **
- 5 years of relevant experience in CRM management or related roles.

**Minimum experience:

- **
- 2 years of relevant experience in CRM management or related roles.

**Education:

- **
- Bachelor's degree in Business Administration, Marketing, or related field.

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**IMMEDIATE JOINERS REQUIRED**

**Profile Introduction**:
As a CRM (Customer Relationship Management) Executive in the Real Estate sector, you will play a vital role in managing relationships with clients and ensuring their satisfaction throughout their journey with the company. Your responsibilities will revolve around utilizing CRM tools, coordinating with various departments, and implementing strategies to enhance customer experience and retention.

**Responsibilities**:

- Utilize CRM software to maintain accurate client databases and records.
- Develop and implement CRM strategies to improve customer satisfaction and loyalty.
- Coordinate with sales, marketing, and customer service teams to ensure seamless communication and service delivery.
- Respond to client inquiries and concerns promptly and professionally.
- Monitor and analyze customer interactions and feedback to identify areas for improvement.
- Plan and execute customer engagement initiatives such as events, newsletters, and loyalty programs.
- Generate reports and insights on customer behavior, preferences, and trends.
- Collaborate with IT teams to troubleshoot CRM software issues and optimize system functionality.
- Train staff on CRM tools and processes to ensure consistent and effective usage.
- Stay updated on industry trends and best practices in CRM management.

**Requirements**:

- Proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Analytical mindset with the ability to interpret data and derive actionable insights.
- Creative thinking and problem-solving skills.
- Ability to work effectively both independently and as part of a team.
- Attention to detail and commitment to providing exceptional customer service.
- Flexibility to adapt to changing priorities and deadlines.

**FULL TIME**

**Languages:

- English, Hindi and Marathi**

**Salary**: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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