Telecaller

2 weeks ago

Chandigarh Chandigarh, India Vrinda International Full time

**Job Summary**: The Tele Counsellor will be responsible for handling inquiries from prospective students, guiding them about study opportunities abroad, and ensuring regular follow-ups to convert leads into successful admissions. This role requires excellent communication skills, a customer-centric approach, and the ability to manage multiple tasks effectively.

**Key Responsibilities**:

- **Calling Prospective Students**:
*
- Initiate outbound calls to students interested in studying abroad.
- Provide detailed information on courses, universities, admission processes, and scholarships.
- Answer students' queries promptly and professionally.
- **Lead Follow-Up and Management**:
*
- Maintain accurate records of student interactions in the CRM system.
- Follow up with students at different stages of the admission process.
- Build and maintain positive relationships with students and parents.
- **Lead Generation**:
*
- Identify potential leads through outbound calling, social media, and referral networks.
- Collaborate with the marketing team to gather quality leads from campaigns and events.
- **Promotional Material Distribution**:
*
- **Lead Conversion**:
*
- Counsel students to understand their educational needs and guide them in making informed decisions.
- Work towards achieving individual and team targets for lead conversion.

**Requirements**:

- Bachelor's degree in any field (preferably in Business, Education, or Communication).
- Minimum of 1-year experience in a similar role in the overseas education industry.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and negotiation skills.
- Ability to work in a target-driven environment.
- Proficiency in MS Office and CRM software.

**Benefits**:

- Competitive salary with attractive performance-based incentives.
- Comprehensive training and development programs.
- Opportunity to grow within a dynamic and supportive environment.
- Exposure to international education trends and networking opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 01/07/2025

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