Telecaller

5 days ago

Chandigarh Chandigarh, India Qmanja Solutions Full time

**JOB DESCRIPTION: TELECALLER**

A telecaller should have to become successful are excellent communication skills, typing skills, technical proficiency, problem-solving skills, persuasiveness, patience, and persistence. Telecallers have to initiate a telephonic connection with existing and potential clients to generate sales. They are ideally excellent at verbal communication and passionate about customer service.

**Roles & Responsibilties**:
1. Contacting current and potential clients to inform them regarding the product and service.

2. Answering all queries and questions regarding the company and product.

3. Understanding customers’ requirements by asking questions and closing the deal.

4. Keeping the customer database maintained and updated.

5. Taking and processing orders accurately.

6. Preserve the company’s reputation by handling grievances.

7. Facilitating companies’ sales by going the extra mile and meeting a sales quota.

8. Keeping a record of all the sales calls and notes of useful information.

**Requirements**:

- 1+ years of experience as a telecaller or any similar role.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
- Having done B.Sc/BA will be an advantage.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

**Location**:

- Chandigarh, Chandigarh (required)

Work Location: In person

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