Telesales Executive
1 day ago
**Lead Generation and Prospecting**:
- Identify and research potential customers using various sources like lead lists, referrals, or cold calling.
- Qualify leads by assessing their needs and interest in the company's products or services.
- **Communication and Relationship Building**:
- Initiate contact with potential customers via phone calls and build rapport through effective communication skills.
- Understand customer needs by actively listening and asking relevant questions.
- **Product or Service Presentation**:
- Clearly explain the features and benefits of the company's offerings, tailoring the pitch to each customer's specific needs.
- Address customer objections and concerns with clear and persuasive responses.
- **Sales Closing**:
- Guide the conversation towards a sale by presenting compelling offers and addressing any final hesitations.
- Secure customer commitment by finalizing orders or scheduling appointments for further discussions.
- **Data Entry and Reporting**:
- Accurately record customer information and sales data in the company's CRM system.
- Prepare reports on sales activities, call logs, and customer interactions.
**Additional Responsibilities**:
- Upselling and cross-selling existing products or services to maximize customer value.
- Following up with leads and nurturing ongoing customer relationships.
- Participating in sales training programs to stay updated on product knowledge and sales techniques.
- Maintaining a positive and professional attitude throughout customer interactions.
**Telesales staff may also play a role in**:
- Scheduling appointments for in-person sales representatives.
- Providing basic customer support by answering product-related questions.
- Participating in market research activities by gathering customer feedback
**Salary**: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Malappuram, Kerala (required)
Ability to Relocate:
- Malappuram, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9747050874
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