Front Desk Sales Executive

4 days ago

Twentyfour Parganas District West Bengal, India Sportiqo Fitness LLP Full time

**We are looking for a Sales executive**

**Front Desk Operations**:
Greet all members and visitors warmly and professionally. Handle all incoming calls, inquiries, and walk-ins. Maintain cleanliness and organization of the reception area.
- Sales & Lead Conversion:

- Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
- Market Analysis: Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
- Promotions & Marketing Support:
Promote ongoing offers, events, and referral programs. Assist in distribution of flyers, posters, and social media content (if applicable).
- Cash Handling & Billing:
Handle billing, receipts, and POS transactions. Maintain a daily cash register and ensure reconciliation.
- Customer Engagement & Retention:
Create a friendly and welcoming environment to ensure member retention. Conduct feedback surveys and communicate issues to management.
- Team Collaboration:
Coordinate with trainers, housekeeping, and other staff. Participate in team meetings and sales training sessions.
- Facility Knowledge:
Be well-versed with all gym services, schedules, facilities, and trainer details. Provide accurate information and facility tours to prospects.
- Reporting: Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities.

**Responsibilities**
- **Sales Strategy Development**: Create and implement regional sales strategies to achieve revenue targets and expand market share.
- **Team Leadership**: Recruit, train, and mentor a high-performing sales team, fostering a collaborative and results-oriented culture.
- **Performance Monitoring**: Analyze sales metrics and performance data to identify opportunities for improvement and ensure team accountability.
- **Relationship Management**: Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
- **Market Analysis**: Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
- **Budget Management**: Oversee the regional sales budget, ensuring efficient allocation of resources to maximize profitability.
- **Reporting**: Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities
- **Communication**:Must have excellent communication.
- **Presentable**:

- **Basic Excel Knowledge**:

- **Sales & Marketing**

**Salary**: ₹12,000.00 - ₹18,000.00 per month + Incentives

Experience: 6 months to 2 years

Age: 18-30 years

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

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