Customer Relation Executive @ Trivandrum

6 days ago

Thiruvananthapuram Kerala, India National Institute of Medical Coding Academy Full time

**Job Description of Customer Care Executive**
- Processing of enquiries received
- Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status.
- Sending mails, SMS and Whatsapp to interested students.
- Call cold/warm leads (as provided)
- Get students to walk-into the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for follow-up.
- Ensuring the fees collected on time.
- Co-ordinate with placement team for ensuring their students placed.
- Organize events at the centre along with staffs and students

**Qualification : Any bachelor degree**

**Gender : Female Only**

**Need Good Communication skill in English, Malayalam Mandatory**.

**Minimum 1 year Experience**

**Salary**: ₹150,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Application Question(s):

- What is your Salary Expectation?
- Do you have Notice Period?
- What is your age?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total: 1 year (preferred)
- Customer Care Executive: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

Shift availability:

- Day Shift (preferred)

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