Customer Relation Executive
4 days ago
We are looking for a CUSTOMER RELATION EXECUTIVE for our customer care team.
Trivandrum Native and male candidates are preferred.
Minimum 1 year of experience in Customer handling/front office/Receptionist/customer care.
·Key Responsibilities:
- Answer customer calls, emails, and messages with a positive attitude.
- Assist customers by providing detailed information about products/services.
- Resolve customer complaints or issues with empathy and professionalism.
- Process orders, returns, and exchanges as needed.
- Maintain a record of customer interactions and transactions.
- Ensure customer satisfaction by offering appropriate solutions.
- Follow up with customers to ensure issues are resolved.
- Collaborate with other teams to improve customer service processes.
Job Type: Full-time
Pay: ₹14, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Experience:
- total work: 1 year (Required)
Work Location: In person
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