Customer Relation Executive

4 days ago


Palayam Thiruvananthapuram Kerala, India AMBROSIA RESTAURANT Full time ₹ 1,68,000 - ₹ 2,40,000 per year

We are looking for a CUSTOMER RELATION EXECUTIVE for our customer care team.

Trivandrum Native and male candidates are preferred.

Minimum 1 year of experience in Customer handling/front office/Receptionist/customer care.

·Key Responsibilities:

  • Answer customer calls, emails, and messages with a positive attitude.
  • Assist customers by providing detailed information about products/services.
  • Resolve customer complaints or issues with empathy and professionalism.
  • Process orders, returns, and exchanges as needed.
  • Maintain a record of customer interactions and transactions.
  • Ensure customer satisfaction by offering appropriate solutions.
  • Follow up with customers to ensure issues are resolved.
  • Collaborate with other teams to improve customer service processes.

Job Type: Full-time

Pay: ₹14, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid time off
  • Provident Fund

Experience:

  • total work: 1 year (Required)

Work Location: In person



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