Process Associate

2 days ago


Gurugram Haryana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions_
- Responsibilities_
- _Backdate and cancellation of polices in case of payment made by policy holder get bounce_
- _Research and analyze the disputes/deductions in ERP_
- _Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution_
- _See opportunities and recommend solutions for process and automation improvements_
- _Daily reporting of individual portfolios to track and monitor the past dues and pending items_
- _Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact_
- _Work as a teammate to process any adhoc request in a timely manner._
- _Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally._
- _Call out problems to senior staff members and or management as appropriate._
- Qualifications we seek in you_
- Minimum qualifications_
- _B.Com_
- _Freshers are eligible_
- _Excellent English interpersonal skills_
- Preferred Experience_
- _MS Excel knowledge_

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 11, 2025, 2:35:32 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_


  • Process Associate

    2 weeks ago


    Gurugram, Haryana, India SDM Process Solutions Full time

    The work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create spreadsheets with large...

  • Process Associate

    15 hours ago


    Gurugram, Haryana, India Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Process Associate

    1 week ago


    Gurugram, Haryana, India Genpact Full time

    **G**enpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for**clients**. Powered by our purpose - the relentless pursuit of a world that works better for people -...

  • Process Risk

    1 week ago


    Gurugram, Haryana, India NTECH IT SOLUTIONS PRIVATE LIMITED Full time

    **Title**: Process Risk & Controls Associate (Internal Audit) **Location**: Gurgaon (Hybrid) **Job Type**: Contract (Big Accounting Firm) **Conversion Potential**: High chance of getting converted to a permanent role **Interview Process**: - **Two rounds of Face-to-Face Interviews** - both on the same day **Key Responsibilities & Requirements**: -...

  • Process Associate

    3 days ago


    Gurugram, Gurugram, India Scry AI Full time

    Job Description Position: Process Associate Location: India (Remote) Employment Type: Full Time Schedule: Monday to Friday, Day Shift Experience: 02+ Years in Operations, Back Office Processing, Data Management, or Customer/Business Support Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI,...

  • Bpo Associate

    1 week ago


    Gurugram, Haryana, India OrganoMart Full time

    **Job Title: BPO Associate - Voice Process (International)** **Location**: Gurugram **Salary**: Up to 35K - 38K per month **Experience**: 1+ Year in International BPO Process **Qualification**: Bachelor's Degree in Any Field **Department**: Customer Support / Voice Process **Key Responsibilities**: - Handle inbound/outbound calls from international...


  • Gurugram, Haryana, India Ebix Payment Services Pvt Ltd Full time

    **Job Title: International Voice Process Associate** **Company**: [US-Based MNC] **Location**: Gurugram **Job Summary**: We are looking for dynamic and motivated individuals to join our International Voice Process team. This role is ideal for fresh graduates and experienced professionals who are passionate about providing exceptional customer service in a...

  • Process Associate

    1 week ago


    Gurugram, Haryana, India Genpact Full time

    **_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Gurugram, Haryana, India Cromexis Solutions Full time

    **Job Title**: Customer Success Associate - Voice Process **Location**: Gurugram, Haryana **Job Type**: Full-time (Work from Office) **Experience Required**: Minimum 6 months (International Voice Process + Technical Support) **Working Days**: 5 Days a Week | Rotational Shifts | Rotational Weekly Offs **About the Role**: **Key Responsibilities**: - Handle...


  • Gurugram, Haryana, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello Everyone, We are hiring for Delhi location. Designation : Customer Support Associate Process : Domestic process Required : Excellent communication skills in English. Qualification : Graduation. Working days : 5 days. Shift : Rotational shift Week off : Rotational Week off Salary : 4lpa - 5lpa Age upto: 28 only **Job Types**: Full-time,...