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Customer Service Representative

3 weeks ago

Delhi, India Parmar Consultancy Services Full time

**Customer Service Representative**

**Job Summary**

**Responsible for acting as a liaison between customers and companies. Assists with**

**complaints, orders, errors, account questions, billing, cancelations, and other**

**queries.**

**Primary Responsibilities**

**Use telephones to reach out to customers and verify account information.**

**Greet customers warmly and ascertain problem or reason for calling.**

**Assist with placement of orders, refunds, or exchanges.**

**Answer questions about warranties or terms of sale.**

**Attempt to persuade customer to reconsider cancellation.**

**Inform customer of deals and promotions.**

**Sell products and services.**

**Work with customer service manager to ensure proper customer service is**

**being delivered.**

**Experience Required - 1 to 4 years**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend only

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: One location
- Health insurance