Sales Executive
1 week ago
**Job Summary**:
We are seeking a dynamic and customer-focused Sales Executive to join our team at a
exceptional sales skills, and a commitment to providing outstanding customer service.
As a Sales Executive, you will play a crucial role in driving sales, building strong
client relationships, and upholding the brands image.
**Key Responsibilities**:
**Customer Engagement**:
- Greet and welcome customers with a warm and professional demeanor.
- Provide personalized service by understanding customer needs and offering expert product advice.
- Build and maintain strong relationships with clients to ensure repeat business and customer loyalty.
- **Sales Performance**:
- Achieve and exceed individual and store sales targets by actively engaging customers and promoting products.
- Upsell and cross-sell complementary products to enhance the customer’s shopping experience.
- Maintain an up-to-date knowledge of all products, including features, benefits, and brand heritage.
**Merchandising and Store Presentation**:
- Ensure that the store is impeccably presented, with displays that reflect the luxury brand’s standards.
- Assist with inventory management, including stock replenishment and conducting regular stock counts.
- Participate in the planning and execution of in-store events and promotions.
**Client Relationship Management**:
- Manage client databases and follow up with customers to encourage repeat visits and purchases.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Utilize CRM tools to maintain accurate client records and track sales performance.
**Team Collaboration**:
- Work collaboratively with team members to achieve overall store objectives.
- Share product knowledge and sales techniques with colleagues to foster a learning environment.
- Participate in regular training sessions to enhance product knowledge and sales skills.
**Reporting**:
- Prepare and submit daily sales reports and other required documentation to the store manager.
- Provide feedback on customer preferences and market trends to help improve product offerings and store strategies.
**Qualifications**:
- Proven experience as a Sales Executive or similar role, preferably in the luxury retail sector.
- Strong understanding of luxury retail and customer service principles.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Goal-oriented, with a track record of meeting or exceeding sales targets.
- High level of professionalism, integrity, and attention to detail.
- Proficient in the use of CRM systems and Microsoft Office Suite.
- Flexibility to work weekends, holidays, and extended hours as required.
**Preferred Qualifications**:
- Prior experience in a luxury brand or high-end retail environment.
- Certification or diploma in sales, marketing, or related field.
- Multilingual abilities are a plus, particularly in languages spoken by the target clientele.
**Working Conditions**:
- This role requires standing for extended periods and occasional lifting of merchandise.
- The position may involve occasional travel for training or brand-related events.
**Work Location - Bangalore & Hyderabad**
Pay: Up to ₹420,000.00 per year
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9600111845
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