Collections Associate

2 days ago

Gurgaon, India Updraft Full time

**Who are we?**

Updraft is an award-winning, FCA-authorised, high-growth fintech. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts and other loans. We are building a complete personal financial service on mobile that provides;
- A 360-degree spending view across all your financial accounts (using Open banking).
- A free credit report with tips and guidance to help improve your credit score.
- Personalised financial planning using a proprietary mix of automated algorithms and manual advice.
- Intelligent lending products to help reduce the cost of credit. Saving products that help users automate their savings.
-

**Who are we looking for?**
***

**Key Attributes**
- Deal with Debt Management companies and insolvency practitioners
- Managing day-to-day relationships with Debt Collection Agencies.
- Direct Debit mandates - new/changes.
- Working on any failed payment posts
- Comply with all appropriate regulatory and FCA guidelines which are pertinent to Borrowers, Colleagues
- Handle Borrower dissatisfaction in an appropriate and professional manner and adhere to our internal complaints/escalation process

**Requirements**:

- A minimum of 2 years experience in Collections and/or Unsecured Lending (Overdrafts, Credit Cards, Personal Loans).
- Previous experience in CRM would be beneficial but not essential.
- Exceptional ability to communicate with customers to negotiate debt payment plans.
- Excellent verbal and written communication skills with a professional and customer-centric approach
- Experienced in delivering against targets and working to achieve all SLAs and KPIs consistently
- Working on UK bank holidays.
- Working on Saturdays, along with the rest of the team based in the UK
- Equivalent degree from a reputed college.
- Awareness of compliance and financial regulation.
- Working hours will be in sync with the London HQ.

**Benefits**
- Competitive salary based on experience
- An annual performance bonus
- Tech gear for you to perform your duties more efficiently
- Additional allowances available
- 18 days of paid annual leave.
- Ability to carry forward up to 5 holidays to the next year
- Public holidays according to the Indian bank holiday calendar (excluding the ones co in-siding with the UK calendar)
- Training allowance to help you achieve your career goals

  • OTC Collection Associate

    3 days ago

    Gurgaon, India SHL Full time

    **Vacancy Name** - OTC Collection Associate **Requisition No** - VN2434 **Time Type** - Full Time **Location** - Gurgaon Office **Additional Location** **Country** - India **Detailed Business Justification for this role** - Accountable for all cash collections for India region including risk management and efficient cash flow cycle. - Management of DSO...

  • Credit Collections Associate

    1 week ago

    Gurgaon District, Haryana, India The Knot Worldwide Full time

    **WHAT WE DO MATTERS**: Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a...

  • Tele Collection Associate Multiple Clients

    3 days ago

    Gurgaon, India THR Consultants Full time

    **HR Connect for the Interview Alignment -Ms.Deepti Agarwal - +91-XXXXXXXXXX (11AM- 6PM)** **We are hiring Tele-Collection Associates for our multiple clients. Key highlights are given below.** - **Profile**:Tele Collection Associates - ** Job Location**: Gurgaon - ** CTC**: Upto 3LPA - **Shift Type**: Only Day - ** Interview Type**: Face to Face (Single...

  • Collections Associate

    3 days ago

    Gurgaon, India Moody's Full time

    Responsibilities: - Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices - Send Dunning letters - Investigate all credit items from the assigned portfolio and submit to the...

  • Collections Associate

    2 weeks ago

    Gurgaon, India Moody's Investors Service Full time

    Responsibilities: - Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices - Send Dunning letters - Investigate all credit items from the assigned portfolio and submit to the...

  • Collections Associate

    2 weeks ago

    Gurgaon, India Moody's Full time

    Role: **Responsibilities**: - Record accurate details of disputes and queries that arise from unscripted collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices. - Send Dunning letters. - Investigate all credit items from the assigned...

  • Collection Associate

    1 week ago

    Gurgaon, India Pristyn Care Full time

    Coordinate efforts to collect debts with relevant stakeholders - Create plans and strategies for collecting debts. - Adhering to financial laws on the regulation of debt collection. - Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans. Other details: - Completely work from office role - 6 days...

  • Associate-Collections

    5 days ago

    Gurgaon, Haryana, India Delhivery Full time US$ 60,000 - US$ 1,20,000 per year

    Role & responsibilitiesWork with the collection manager to manage and collect the Dues.Investigate historical data for each debt / Invoice.Follow up with a client for the overdue amount.Take quick action to encourage timely debt payments.Resolve billing and collection-related issues with clients.Maintain daily report of collection activity & accounts...

  • Collections Associate

    2 days ago

    Gurgaon, India Moody's Investors Service Full time

    Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Department Finance (FIN) Role/Responsibilities **Responsibilities**: - Record accurate details of disputes and queries that arise...

  • AR Collections Associate

    3 days ago

    Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Requirements-a) Minimum 1 years of experience in O2C Collections (We need candidates from O2C background, AR callers or people working in any Collections voice process in BPO will not be considered.)b) Bcom/MBA finance is mandatory for this role.c) Delhi NCR candidates are preferred as hike % will not go beyond 30 Percent.Job Description-Manage the...