Female Hotel Receptionist
13 hours ago
The Hotel Receptionist is the first point of contact for guests and plays a vital role in providing excellent customer service. This role is responsible for managing and handling guest inquiries, reservations, and ensuring a smooth and welcoming experience throughout the guest’s stay.
**Key Responsibilities**:
- Greet guests in a warm and friendly manner upon arrival.
- Manage reservations, cancellations, and no-shows using the hotel’s booking system.
- Provide accurate information about the hotel’s services, facilities, and local attractions.
- Handle guest complaints or concerns promptly and escalate when necessary.
- Process payments, issue invoices, and maintain accurate records.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain a neat and organized front desk area.
- Follow safety, security, and confidentiality policies at all times
**Job Types**: Full-time, Permanent
Pay: From ₹15,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
Work Location: In person
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