International Voice Support

4 days ago

Bengaluru Karnataka, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**:

- Customer Support

**Domain**:

- International voice support

**No comprise on communication**

**Skillset**:

- Excellent communication skill

**Experience**:

- Fresher to 1 year into International Voice

**Qualification**:

- Graduate

**Language only English**

**Shift**:

- night shift

**Cab facility** - 2 way

**Experienced Salary** - 30k CTC & 26k TH

**Fresher Salary** - 26k CTC & 21k TH

**Working days** - 5

**Work Location** - Marathahalli, Bangalore.

**Interview rounds** - HR, ops and amact 54

**3 months work from office during training period**

**After that completely WFH**

**Power back** - yes

**Wifi**:

- 50 Mbps

**Roles & Responsibilities**:

- Handle inbound and outbound calls from international customers.
- Provide clear, accurate, and timely responses to customer queries.
- Resolve customer issues regarding products, services, or technical support.
- Maintain professionalism and ensure high levels of customer satisfaction.
- Document customer issues, solutions provided, and ensure follow-up if required.
- Stay updated with technical knowledge and product features to effectively assist clients.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you an Immediate Joiner?
- Are you a Graduate?

Work Location: In person

**Speak with the employer**
+91 7200585293

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