Customer Support Associate

2 days ago


Remote, India Teleperformance Full time

Job Title: Work from Home - E-commerce Customer Support Executive

Location: Remote (Work from Home)

**Salary**:
CTC: ₹20,000 per month

In-hand: ₹16,400 per month
Job Description:
We are hiring for Work From Home roles for an E-commerce support process. We are looking for enthusiastic and customer-focused individuals to support our clients in the online retail sector.
Key Responsibilities:
Provide accurate information and resolve customer issues effectively

Ensure high levels of customer satisfaction

Maintain data confidentiality and adhere to company policies
Work Details:
Work Mode: Remote (Work from Home)

Working Days: 6 days a week

Shifts: Rotational shifts (9 hours including breaks)
System Requirements (Must Have):
Processor: Intel i5 or above

RAM: Minimum 8 GB

OS: Windows 10 or 11

Internet: Minimum 30 Mbps (upload/download)

USB Headset and Webcam (mandatory)
Selection Process:
1. HR Screening

2. AMCAT Assessment

3. Versant Test

4. Writex (Written Assessment)

5. Client Interview
Qualifications:
Minimum 12th Pass / Graduate

Good communication skills in English

Basic computer knowledge

Prior customer service experience preferred but not mandatory**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Rotational shift

**Language**:

- English (required)
- Hindi (preferred)

Work Location: Remote



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