Customer Support Associate

1 week ago


Remote, India xyz Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Description – Customer Support Intern

Position: Customer Support Intern

Location: Remote

Duration: 3 Months (extendable based on performance)

Stipend: ₹10,000 – ₹15,000 per month

About the Role:

We are looking for a proactive and enthusiastic Customer Support Intern to join our team.

The intern will be responsible for assisting the support function in managing user queries,

providing timely resolutions, and ensuring a seamless user experience. This role offers an

opportunity to learn about customer success operations in a fast-paced environment.

Key Responsibilities:

● Respond to customer queries via chat, email, and calls in a professional manner.

● Provide accurate information and solutions to users regarding product features,

issues, and processes.

● Escalate unresolved issues to senior team members while ensuring proper follow-up.

● Maintain records of customer interactions and feedback for continuous improvement.

● Assist in monitoring query trends and suggesting improvements in FAQs or support

processes.

● Collaborate with the quality and product teams to highlight common issues faced by

users.

Requirements:

● Currently pursuing or recently completed graduation (any stream).

● Strong communication skills in Hindi and English (both verbal and written).

● Basic knowledge of Google Sheets.

● Problem-solving attitude with patience and empathy while handling queries.

● Ability to work in a team and adapt to a dynamic work environment.

What You'll Gain:

● Hands-on experience in customer support and user engagement.

● Exposure to live query handling and issue resolution processes.

● Opportunity to learn customer success tools and communication best practices.

● Potential for a full-time opportunity based on performance.

Job Type: Contractual / Temporary

Contract length: 3 months

Pay: ₹10, ₹15,000.00 per month

Work Location: Remote



  • Remote, India Quality and Excellence Business Solutions Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Join us as a Customer Support AssociateIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs.You'll be liaising with US customers and businesses to accurately collect information in order to solve their queries.Job Type: Full-timePay: ₹20, ₹25,000.00 per...


  • Remote, India Panache Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job DescriptionPosition: Customer Support Executive – InternCompany: Panache SolutionsLocation: RemoteDuration: 6 monthsInternship Type: stipend (INR 5K)About Panache SolutionsPanache Solutions is a Recruitment firm based in Hyderabad, Telangana. It is dedicated to delivering quality services and ensuring customer success. We are looking for motivated and...

  • Customer Support

    1 week ago


    Remote, India Tekhunt Solutions Full time

    **Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...


  • Remote, India INNOVFIX PRIVATE LIMITED Full time ₹ 1,32,20,000 - ₹ 38,40,00,000 per year

    Job Description – Female Malayalam Customer Support ExecutivePosition: Customer Support ExecutiveLocation: RemoteEmployment Type: Full-timeAbout the RoleWe are seeking a female Malayalam-speaking Customer Support Executive who is fluent in both Malayalam and English. The candidate will be responsible for handling customer queries, resolving issues, and...


  • Remote, India Renew Now solutions Full time

    An international voice process job in specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how Responsibilities and Duties Provide customer support via phone calls for international...


  • Remote, India SM Digital Technologies Full time

    Key Requirements -Must have knowledge of platforms like anydesk, ultraviewer, team viewer, and other remote softwares -Must have good communication skills -Must have own laptop -Knowledge of software products like crm software, hrm, erp software is preferred. ROLE AND RESPONSIBILITY -You will be responsible for providing technical support to our customers....


  • Remote, India MILIEU GROUP Full time

    **Responsibilities**: - Provide exceptional customer service and support to clients via various communication channels, including phone, and chat. - Handle customer inquiries, troubleshoot technical issues, and resolve complaints in a professional and timely manner. - Assist customers with product information, account management, and billing inquiries. -...


  • Remote, India Amber Internet solutions Full time

    Sales **Customer Support Executive (Chat Support) (Remote)**: - Remote | Full Time- If you are passionate about making international mobility and living seamless and accessible, then - **Join us in building the future of student housing**. **Individual responsibilities**: - Respond promptly and professionally to incoming customer inquiries on chat. -...


  • Remote, India Updapt CSR Private Limited Full time

    **About Updapt**: Updapt is an ESG Tech Company providing comprehensive SaaS-based ESG (Environmental, Social, and Governance) solutions to address the end-to-end sustainability needs of companies across the globe. With a Cloud-based easy-to-use platform hosting a variety of ESG data of 750+ ESG factors, the technology platform can support a wide spectrum of...


  • Remote, India Brandwatch Full time

    Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...