Opening for admission Counselor

3 days ago

New Delhi, India Perfect HR Services Full time

A Student Counselor is an important role within Sales team. Provide administrative support and are

involved in both the pre-sale and post-sale process. Under general direction, provides counselling in

the areas of admissions, academics, student services, program selection and career planning related

counselling.

Duties & Responsibilities:

- The person will be the first line of contact for all incoming communications to the admissions

office.

and other electronic means about admission/ programmes queries.
- Will be working closely with admission department across the University and will be

coordinating with concerned team for smooth onboarding of student.
- He / She be required to coordinate/attend/represent/participate at the various admission

events for promotion of the programmes and admission process at the Institute /University.
- Monitor the responses and provide data to generate leads.
- MIS and making reports

Qualification & Experience:

- Bachelor’s Degree of any statutory University or the qualification prescribed by the Board of

Training in Counselling is desirable.
- Previous experience working as a counsellor in an education institute preferred

Skills & Abilities
- Good English language ability
- Good English Communication Skills
- Ability to speak clearly and articulately
- Ability to manage complaint calls with a calm disposition
- Some amount of knowledge of call center systems such as telephony systems, CRM Databases

and computer
- Willingness to learn and understand all the products and services offered by the organization
- Ability to multi-task

**Salary**: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Health insurance

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