Customer Care Executive-tata Motors Dealership

Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop - Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers - Regularly following up with workshop controllers and technicians on vehicle status, updating...

Processes warranty claims on a timely basis for each franchise or distributor. - Processes all warranty paperwork to ensure proper documentation. - Verifies criteria required by factory or distributor. - Reconciles all warranty receivables with payments through the appropriate accounting schedule. - Posts credits on computer. - Resubmits all rejected claims...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

The floor supervisor manages the technical team on the floor of the workshop. He will be responsible for workshop floor upkeep and training and management of the technical team. 1. Primary Responsibilities: a) Repair Process: 2. Allocate job cards to various bays and monitor the work done on the vehicle 3. Communicate the time required to complete the task...

AGM- Service Job Description. Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and...

Technician Roles & Responsibilities: **Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and...

AGM- Service Job Description. Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and...

**Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and systems - Perform basic auto care and...

Roles & Responsibilities: Driver is responsible for pick-up and drop of the vehicle from customer’s premises for service/repair provided to Customers through pick-up and drop facility. - Polite, soft spoken and basic knowledge about all TATA vehicles. - Should speak the local language fluently and clearly. - Should be able to write legibly and correctly. -...