Customer Care Manager-TATA Motors Dealership

Roles & Responsibilities: Driver is responsible for pick-up and drop of the vehicle from customer’s premises for service/repair provided to Customers through pick-up and drop facility. - Polite, soft spoken and basic knowledge about all TATA vehicles. - Should speak the local language fluently and clearly. - Should be able to write legibly and correctly. -...

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more...

Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit. - Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems. - Provides feedback annually to new - and used-vehicle department personnel during career development...

Job Description: Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing...

A Tata Motors Sales Executive is responsible for selling new vehicles and achieving customer satisfaction and volume targets. They build customer relationships, assist with vehicle needs and financing, and potentially manage a sales team. This role requires strong communication, interpersonal, and negotiation skills. Key Responsibilities: - **Selling...

AGM- Service Job Description. Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and...

Greets showroom customers and determines the nature of their visit. - Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. - Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. - Communicates with...

Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing work, and shop...

Technician Roles & Responsibilities: **Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and...

Technician Roles & Responsibilities: **Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and...