Customer Care Manager-TATA Motors Dealership

Roles & Responsibilities: Driver is responsible for pick-up and drop of the vehicle from customer’s premises for service/repair provided to Customers through pick-up and drop facility. - Polite, soft spoken and basic knowledge about all TATA vehicles. - Should speak the local language fluently and clearly. - Should be able to write legibly and correctly. -...

A Tata Motors Sales Executive is responsible for selling new vehicles and achieving customer satisfaction and volume targets. They build customer relationships, assist with vehicle needs and financing, and potentially manage a sales team. This role requires strong communication, interpersonal, and negotiation skills. Key Responsibilities: - **Selling...

AGM- Service Job Description. Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and...

To be responsible for making outbound calls on a daily basis using data provided. - To take appointments for Vehicle Service - Handling Customers & their complaints - Feedback callings - Handling Appointments - Managing and scheduling appointments for procedures - To convert the calls to new business leads. - To achieve agreed personal and departmental...

Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing work, and shop...

Greets showroom customers and determines the nature of their visit. - Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. - Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. - Communicates with...

Technician Roles & Responsibilities: **Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and...

Experience : Fresher Educational Qualification: Any Degree - Male or Female - Handle inbound and outbound calls related to SCV sales and service follow-ups. - Maintain and update customer data in CRM and Tata Motors’ systems. - Coordinate with sales executives, service advisors, and dealership teams for customer requests and complaints. - Follow up on...

Customer care Executive Responsibilities: - To be responsible for making outbound calls on a daily basis using data provided. - To take appointments for Vehicle Service - Handling Customers & their complaints - Feedback callings - Handling Appointments - Managing and scheduling appointments for procedures - To convert the calls to new business leads. - To...

Roles & Responsibilities: Driver is responsible for pick-up and drop of the vehicle from customer’s premises for service/repair provided to Customers through pick-up and drop facility. - Polite, soft spoken and basic knowledge about all TATA vehicles. - Should speak the local language fluently and clearly. - Should be able to write legibly and correctly. -...