Process Coordinator

1 week ago


Bhopal Madhya Pradesh, India Java R&D Private Limited Full time

We are looking for solid enthusiastic and energetic **Process Coordinator ( Audits )** who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency.

**Designation - Process Coordinator (Audits)**

**Work location - WFO (Bhopal)**

**Shifts - 12:00 PM to 09:00 PM IST**

**Working - 5 Days, Monday to Friday**

**Role & responsibilities**
- Developing and implementing call audit & call quality control plans.
- Training employees on call quality standards and procedures.
- Documenting defects and recommendations for improvement.
- Preparing and presenting quality audit reports to senior management.
- Monitor and provide necessary feedback to the employees on their respective progress / short comings as per the update.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current CTC (Annual)
- Expected CTC (Annual)
- Notice Period (in days)

Work Location: In person



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