Operations Processing Associate

13 hours ago

Coimbatore Tamil Nadu, India Hashmap Full time

**Position's General Duties and Tasks**

**In these roles you will **be responsible for**:

- Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Check EOB and Insurance websites with regard to outstanding claims
- Coordinate with the team leader in following the processes

**Requirements for this role include**:

- Ability to work regularly scheduled shifts from Monday-Friday 7:30Am to 5:30Pm IST.

**Preferences**:

- Ability to communicate (oral/written) effectively to exchange information with our client.
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.**:

- All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

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