Spe-policy Servicing

3 days ago

Noida Uttar Pradesh, India Cognizant Full time

**Job Summary**

Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in MS Excel to enhance our operational efficiency. With a focus on Property & Casualty Insurance you will play a crucial role in ensuring accurate policy management. This hybrid role offers the flexibility of night shifts allowing you to balance work and personal commitments effectively.

**Responsibilities**
- Manage and update policy records using advanced MS Excel techniques to ensure data accuracy and integrity.
- Collaborate with cross-functional teams to streamline policy servicing processes and improve overall efficiency.
- Analyze policy data to identify trends and provide actionable insights for process improvements.
- Ensure compliance with industry regulations and company policies in all policy servicing activities.
- Provide exceptional customer service by addressing policy-related inquiries and resolving issues promptly.
- Develop and maintain comprehensive documentation of policy servicing procedures for future reference.
- Assist in the preparation of reports and presentations for management review using MS Excel.
- Monitor policy changes and updates to ensure timely and accurate implementation.
- Support the team in achieving key performance indicators and service level agreements.
- Participate in training sessions to stay updated on industry trends and best practices.
- Contribute to the development of innovative solutions to enhance policy servicing operations.
- Utilize domain knowledge in Property & Casualty Insurance to provide valuable insights and recommendations.
- Foster a collaborative work environment by sharing knowledge and expertise with team members.

**Qualifications**
- Demonstrate proficiency in MS Excel with the ability to perform complex data analysis and reporting.
- Possess a solid understanding of Property & Casualty Insurance principles and practices.
- Exhibit strong analytical and problem-solving skills to address policy servicing challenges.
- Display excellent communication skills to interact effectively with stakeholders.
- Show adaptability to work in a hybrid model with night shifts.
- Have a keen attention to detail to ensure accuracy in policy management.

**Certifications Required**
- Microsoft Office Specialist: Excel Certification

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