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PE-Policy Servicing

2 weeks ago

Noida, Uttar Pradesh, India Cognizant Technology Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Summary

Join our dynamic team as a Policy Servicing Executive where you will play a crucial role in managing policy changes and endorsements. With a hybrid work model and rotational shifts this entry-level position offers a unique opportunity to develop your skills in a supportive environment. Utilize your expertise in MS Office to ensure efficient policy servicing and contribute to our companys mission of delivering exceptional service.

Responsibilities

  • Assist in processing policy changes and endorsements efficiently to ensure client satisfaction.
  • Utilize MS Office tools to maintain accurate records and documentation of policy changes.
  • Collaborate with team members to address client inquiries and provide timely resolutions.
  • Ensure compliance with company policies and industry regulations in all servicing activities.
  • Participate in training sessions to enhance knowledge of policy servicing processes and tools.
  • Contribute to process improvement initiatives to enhance service delivery and efficiency.
  • Support the team in achieving departmental goals and objectives through effective collaboration.
  • Communicate effectively with clients and stakeholders to provide updates on policy changes.
  • Analyze client requests to determine appropriate actions and ensure accurate processing.
  • Maintain confidentiality and security of client information in all interactions.
  • Adapt to rotational shifts to provide consistent support and service to clients.
  • Engage in continuous learning to stay updated with industry trends and best practices.
  • Provide feedback to management on potential improvements in policy servicing procedures.

Qualifications

  • Demonstrate proficiency in MS Office applications to manage policy documentation effectively.
  • Exhibit strong communication skills to interact with clients and team members.
  • Show attention to detail to ensure accuracy in processing policy changes.
  • Possess problem-solving abilities to address client inquiries and issues.
  • Display a willingness to learn and adapt to new processes and technologies.
  • Have a basic understanding of changes and endorsements in policy servicing.

Certifications Required

Microsoft Office Specialist Certification