Inside Sales Coordinator

2 days ago

Pune Maharashtra, India Cummins Inc. Full time

**DESCRIPTION**

**Key Responsibilities**:
**RESPONSIBILITIES**

**Competencies**:
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.

Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.

Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.

Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

**Education, Licenses, Certifications**:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

**Experience**:
Minimal or no work experience required.

**QUALIFICATIONS**

**Key Responsibilities**:

- Follow up with service team to complete service compliance.
- Download visit compliance data and FSR from Optimus/ Consol.
- Prepare base data for billing.
- Download supporting documents for invoice attachments.
- Invoice submission and tracking of payment on customer portal.
- Daily complaint tracking on customer portal and forward calls to respective dealer.
- Keep track of the complaints till closure in customer portal
- keep record of out of scope job offers submitted to customer.
- Provide Optimus quote approval for Job completion
- Internal meetings with risk team for task creation /PSN activation
- Update Unbilled Cost file
- Submit Manual BI in Consol
- GIEA Parts order Entry
- FSR Vetting on daily basis and close track on recommendation.

**Job** Sales

**Organization** Cummins Inc.

**Role Category** Hybrid

**Job Type** Office

**ReqID** 2407014

**Relocation Package** No

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