Customer Support Agent

As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

Job Title: US Payroll & HRIS Customer Support AgentLocation: RemoteExperience: 2-5 yearsKey Responsibilities:Serve as a support resource for customer inquiries, offering timely assistance across multiple channels to enhance satisfaction.Troubleshoot and resolve customer issues related to HR, payroll, and benefits softwareGuide customers through the features...

A customer service representative should be able to interact with a customer and immediately get the context of their problem. - Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. - If the issue the customer is facing is beyond the immediate scope of the support rep - Should...

Remote job- Voice Process for a BPORotational Shift and Rotational Off6 days working / 9 hours shiftPrevious experience in customer support requiredShould be ready to take callsMandatory to have laptop, wifi, and inverterLanguage -ENGLISH and HINDI (read and write)ONLY for FemalesNO leaves apart from week off.Job Types: Full-time, Contractual /...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

Key Responsibilities & Duties1. Agentic AI System Design & DevelopmentDesign and implement LLM-powered autonomous agents using frameworks such as LangChain, LangGraph, and Auto-GPT.Apply advanced agentic AI design paradigms like ReAct, Reflexion, and Toolformer to enable dynamic reasoning and action-taking.Architect multi-agent ecosystems for collaboration,...

**Gaming Platform Agent** We are seeking a highly motivated and enthusiastic Gaming Platform Agent to join our team and take charge of operating our newly created gaming platform. As a Gaming Platform Agent, you will be responsible for promoting the platform and attracting new members, as well as managing and supporting the existing user base. **Agent...

**Job Overview**: We are looking for a proactive and results-driven Sales Manager to drive student enrollments by recruiting, and managing a network of education agents who promote and sell university courses. This role requires strong sales skills, relationship management, and a deep understanding of the education sector. **Key Responsibilities**: -...

**Job Title**: Customer Service Agent (Remote) **Job Type**: Full-time **Location**: Remote (India) **Salary**: ₹10,000 - ₹15,000 per month **About Us**: GIGL Summaries Private Limited is one of the leading audiobook platforms, providing concise and engaging audiobook summaries, podcasts, and online courses. Our platform boasts over 5 million app...