Program Officer

SNEHA, a Mumbai-based non-profit with over 450 staff, focuses on improving health and nutrition in urban slums.
Using a life-cycle approach, it addresses critical health and nutrition needs at key stages— from adolescence to
family planning—aiming to enhance outcomes for women and children in vulnerable communities across Mumbai
and the Mumbai Metropolitan Region.

It focuses on enhancing urban health by empowering both care seekers and providers. We work with informal
settlement communities to drive change and partner with public health systems to ensure sustainable
improvements. Our programs include Maternal and Child Health, Empowerment Health and Sexuality of
Adolescents, Public System Partnership, Prevention of Violence against Women and Children, SNEHA Shakti,
Palliative Care, and Livelihood Generation.

**THE PROGRAM - PREVENTION ON VIOLENCE AGAINST WOMEN AND CHILDREN**

SNEHA’s Program on Prevention of Violence against Women and Children aims to develop high‐impact strategies
for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights,
mobilize communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and
neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women
through convergence approach that works with government and public systems to reinforce their role in assuring
basic social, civil and economic security. Primary preventive interventions are carried out through community
outreach programs and campaigns. Secondary interventions for survivors of violence are provided through a
comprehensive service-oriented system.

**“WHAT’S IN IT FOR ME” (WIIFM) - AT SNEHA**

At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing
a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and
open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where
innovation and teamwork can flourish.

**If you value excellence and are passionate about nurturing individuals, SNEHA is the**
**perfect place for you**

**SNEHA - SOCIAL MEDIA HANDLES**

**PROFILE SNAPSHOT**

**Designation: P rogram Officer
- MCH**

**Role**:Achievement of program de**liverables and key result areas on different
components of child health and n**utrition, maternal and newborn health, family
planning and prevention of violen**ce against women and children.

**Educational Requirement**: Minimum graduate (BSW/ MSW preferred)
**Experience**:At least five years wo**rk experience in health sector
**Locatio** **n**:Govandi/Dharavi
**Reports to**: Program Coordinator

with the Subject line: “Program Officer
- MCH”
**Date of publishing**:29th April 2025

**DUTIES & RESPONSIBILITIES**

**CORE RESPONSIBILITIES: TEAM RELATED**

Planning and implementing project activities in coordination with Program Coordinator (PC), field team and
other program teams of SNEHA.

Capacity building of volunteers and gat members to take ownership for community engagement and
development on MCH identification and refrral

Need based training and capacity building of the team.**
Responsible for MCH related (maternal and newborn health) counselling to survivors of violence against

women and children.**
Ensure the survivors get registered with Health post to avail the services & benefits
Ensure the survivors get connected with Asha workers & ICDS Teachers in the community
Identify high risk pregnancy and refer them to the higher facility for the further treatment
Identify reluctant cases of institutional delivery and Immunization of children. Visit those cases and motivate

them for institutional delivery and immunization.**

**COORDINATION WITH STAKEHOLDERS
**Liaoning with government systems like - ICDS, Health Post, Hospitals/SNEHA Women’s OPDs and BMC

department as per the need for improved health care services by bridging the gap between **community**
**and systems**

Conduct monthly meetings with Health post staff to discuss MCH work done in the community along with
the Asha worker.

Coordination with other NGO’s having field presence in the community and other stakeholder to create a

referral pathway services.

Building and sustaining effective rapport with different stakeholders including health facilities staff, ICDS,

local NGOs and community volunteers.

**TIMELY TASKS**

Appropriate and timely documentation of all meetings, events, activities and innovations of the center.

To improve primary and secondary outcome indicators of the program.

Deliver other program related administrative functions and implementing event

Ensuring budget utilization as per the plan and submission of account related documents on time.

Trouble shooting at the facility level and community level

Based on the program requirement other task can be added

**CRITICAL TRAITS
**Hindi
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