Patient Counselor- Telecaller Ivf Centre

1 week ago

Green Park Delhi Delhi, India Risaa IVF Full time

**About the company**:
Risaa IVF is a network of 10 IVF clinics located in India, Nepal, and Bangladesh, with its headquarters in New Delhi. Risaa IVF is backed by India’s leading IVF specialist Dr. Rita Bakshi, along with a dedicated team committed to providing a warm and understanding environment as you seek fertility diagnosis and treatment. Established in 2012, Risaa IVF offer state-of-the-art IVF Lab equipped with the latest world class technology.

**Position: Female Patient Counselor**

**Experience Required: 2 Years in IVF/Hospital Setting)**

**Job Summary:Essential Functions/Job Duties**:

- Collaborate with sales professionals to achieve 100% customer satisfaction for assigned accounts
- Maintain the CRM system with accurate customer and pipeline information for assigned accounts
- Follow up with clients and systematically convert leads into sales.
- Counsel and co-ordinate patient care.
- Follow up and co-ordinate the treatment plan for patients.
- Maintain patient follow-up sheets.
- Perform all office co-ordination-related tasks.
- Register patients and explain the location and available facilities to help them choose the appropriate treatment centre.
- Inform patients about the modern IVF treatment methods and associated costs.

**Key Skills**
- A minimum of 2 years of experience in an IVF Centre or office co-ordination.
- Basic computers proficiency (MS Word, Excel, PowerPoint & Internet surfing).
- Excellent communication skills and convincing power.
- Previous experience in healthcare is preferred.

***
- Interview Type: Walk-In
- Location: H-6, 2nd Floor, Green Park Main Market, Above Toothsi Clinic, New Delhi-110016
- Salary: Best in the Industry

**Application Process**:
For inquiries, contact: 9810186634

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 25/01/2025
Expected Start Date: 05/01/2025

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