
E Commerce Customer Service
7 days ago
Assist clients to place their order-on-line
- Providing clients with timely order updates and delivery status.
- Follow-up on orders and liaise with customers & internal production team.
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Check and manage a database of in-coming and out-going orders.
- Assist customers with after-sales service issues.
- Updating stock and details on our e-commerce platform.
**Requirements**:
- Must be a graduate
- Must have good written & verbal communication.
- Must have strong follow-up skills.
- Proficient in Microsoft Outlook, Word, Excel.
- Must be willing to learn new things.
**Salary**: ₹375,000.00 - ₹450,000.00 per year
Shift:
- Day shift
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