Steward/stewardess

Job description

Job Title: Steward/Stewardess
- Fresher
- Junior

Job Brief:
A stewardess (also known as a server or waitress) in a cafe typically includes a range of responsibilities related to customer service, food, and beverage service, and maintaining a clean and organized dining environment.

**Job Type**:

- Full time
- Type of Company: Hospitality Industry

Cafe, (Restaurant - Vegetarian - Non vegetarian - Vegan)

Type of Cuisine:
Healthy continental

Work mode:
Full-time - On-site

Work Location: Bandra west, Mumbai, Maharashtra, 400050

*Note:
Interview Location : Bandra west, Mumbai, Maharashtra, 400050

Shift Timings: 08.00 AM to 4.00 PM

Working:

- 6 days working
- 1 days Holiday
- Fix shifts

**Experience**:

- Minimum - Fresher
- Maximum - Experience up to 1 year as stewardess can apply.

*Note:
*Note:
Food will be provided
- No Medical
- No Health Insurance

Education qualification:

- Minimum HSC pass
- Degree or diploma in Culinary science, Culinary arts or related certificate
- BHM - Bachelor of Hotel Management (not compulsory, but will be an added advantage)

Job duties and responsibilities:

- Greeting and seating customers: Stewardesses are responsible for warmly welcoming customers as they enter the cafe, assisting them in finding suitable seating, and ensuring a positive first impression.
- Taking customer orders: Stewardesses take customers’ food and beverage orders accurately and efficiently, ensuring any special requests or dietary restrictions are noted and relayed to the kitchen staff.
- Serving food and beverages: Once the orders are prepared, stewardesses serve the food and beverages to the customers’ tables promptly and professionally, ensuring proper presentation and adherence to food safety standards.
- Providing menu recommendations and answering inquiries: Stewardesses are knowledgeable about the cafe’s menu offerings, ingredients, and preparation methods. They provide suggestions, answer customers’ questions, and assist in making informed choices.
- Upselling and promoting specials: Stewardesses actively promote daily specials, additional menu items, or promotions to enhance the customer experience and increase sales. They effectively communicate these offerings to customers and highlight their features and benefits.
- Ensuring customer satisfaction: Stewardesses regularly check on customers during their meal, addressing any concerns or requests promptly. They strive to ensure a positive dining experience and promptly resolve any issues that may arise.
- Handling payments and processing transactions: Stewardesses handle customers’ bill payments accurately and efficiently, using the cafe’s designated payment methods. They may also handle cash transactions, process credit card payments, or utilize electronic payment systems.
- Clearing and resetting tables: Stewardesses clear tables of used dishes, glasses, and utensils once customers have finished their meals. They promptly reset tables for incoming customers, ensuring a clean and inviting dining environment.
- Cleaning and maintaining the cafe area: Stewardesses assist in maintaining cleanliness and organization throughout the cafe. This includes tasks such as wiping down tables, chairs, and countertops, sweeping or mopping floors, and restocking necessary supplies.
- Collaborating with other team members: Stewardesses work collaboratively with kitchen staff, baristas, and other cafe team members to ensure smooth operations and exceptional customer service. They communicate orders, coordinate timing, and assist in providing an overall positive dining experience.
- Adhering to health and safety regulations: Stewardesses follow proper hygiene practices, maintain food safety standards, and adhere to health and safety regulations to ensure a safe environment for both customers and staff.

Industry

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person