Cabin Stewardess

4 days ago


Mumbai Maharashtra, India ROHI Global Services Full time

Position Title: Steward/Stewardess

HIRING FOR CRUISE- DOMESTIC & INTERNATIONAL

Position Summary

e primary responsibility of the Steward/Stewardess is to ensure guest satisfaction through the delivery of a quality and consistent in-suite service.

Essential Duties and Responsibilities Operational
- Responsible for the cleanliness of all guest suites in assigned section.
- Responsible for a station of approximately twenty Guest suites.Provide personal assistance to guests and aim to exceed their expectations.
- Be friendly and helpful to all guests in assigned section and all other areas.
- Meet guests in assigned section on embarkation day.
- Provide introduction and greet guests boarding in assigned suites during embarkation period.
- Explain features of the suites such as TV, laundry/ valet service, bar, safe, room service system, and services provided.
- Handle all linen for the daily operation.
- Take care of the necessary exchange in the ship laundry.
- Takes care of guest personal laundry requests.
- Present laundry bill to the guests.
- Strip and re-cover beds according to set schedule and standards.
- Restock the Mini-Bars, complimentary soft drinks, water and fruits.
- Replenish supplies such as drinking glasses, stationary, ice and all other amenities.

Knowledge, experience, skill, and/or ability Required  Positive attitude and outgoing personality.

 Team player.

 Open minded and flexible.

 Communicate effectively and clearly with guests.

 Fluent in written and spoken English.  Communicate effectively with the senior management.  Possess ability to lead and make decisions.

 Good administrative skills.  Experienced in coaching subordinates.

 Must be cost and quality conscious.  Adhere to specific scheduled work hours, yet be flexible if circumstances require it.

 Work with international team members.  Perform assigned duties under pressure (time constraints). Preferred  Fluency in additional language(s)

 Cruise Ship Experience. Required

**computer skills**

 Knowledge of Microsoft programs to include but not limited to, Outlook, Word, Excel, and Power Point

 Possess sufficient computer knowledge to use the company software.

**Education/experience/certifications**:
 High School education or international equivalent.

 Minimum of 3 years as a chamber person (Quality Hotels or Cruise Ships).  Equivalent combination of education and experience.

**Job Types**: Full-time, Contractual / Temporary

Pay: ₹80,000.00 - ₹160,000.00 per month

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

Expected Start Date: 25/01/2025