Steward

Full Time
- Bandra, Mumbai
- Posted 6 hours ago
- Website

**Madcherry Hospitality Private Limited**
- Luv 2 Serve U_

**Job Title**:Steward
- Fresher
- Junior

**Job Brief**:

- A steward (also known as a server or waiter) in a cafe typically includes a range of responsibilities related to customer service, food and beverage service, and maintaining a clean and organised dining environment.

**Job Type**:

- Full time

**Type of Company**: Hospitality Industry
- Cafe, (Restaurant - Vegetarian - Non vegetarian - Vegan)

**Type of Cuisine**:

- Healthy continental

**Work mode**:

- Full time - On site

**Work Location**: Bandra west, Mumbai, Maharashtra, 400050
- **Note**:
**Interview Location **:Bandra west, Mumbai, Maharashtra, 400050

**Shift Timings**: 08.00 AM to 4.00 PM

**Working**:

- 6 days working
- 1 days Holiday
- fix shifts

**Experience**:

- Minimum - Fresher
- Maximum - Experience up to 1 year as stewardess can apply.
- **Note**:
**Salary slab**:

- Minimum - Rs.10,000/- Per month
- Maximum - Rs.15,000/- Per month
- **Note**:

- Food will be provided
- No Medical
- No Health Insurance

**Education qualification**:

- Minimum HSC pass
- Degree or diploma in Culinary science, Culinary arts or related certificate
- BHM - Bachelor of Hotel Management (not compulsory, but will be an added advantage)

**Job duties and responsibilities**:
**Greeting and seating customers**: Steward are responsible for warmly welcoming customers as they enter the cafe, assisting them in finding suitable seating, and ensuring a positive first impression.

**Taking customer orders**: Steward take customers’ food and beverage orders accurately and efficiently, ensuring any special requests or dietary restrictions are noted and relayed to the kitchen staff.

**Serving food and beverages**: Once the orders are prepared, steward serve the food and beverages to the customers’ tables promptly and professionally, ensuring proper presentation and adherence to food safety standards.

**Providing menu recommendations and answering inquiries**: Steward are knowledgeable about the cafe’s menu offerings, ingredients, and preparation methods. They provide suggestions, answer customers’ questions, and assist in making informed choices.

**Upselling and promoting specials**: Steward actively promote daily specials, additional menu items, or promotions to enhance the customer experience and increase sales. They effectively communicate these offerings to customers and highlight their features and benefits.

**Ensuring customer satisfaction**: Steward regularly check on customers during their meal, addressing any concerns or requests promptly. They strive to ensure a positive dining experience and promptly resolve any issues that may arise.

**Handling payments and processing transactions**: Steward handle customers’ bill payments accurately and efficiently, using the cafe’s designated payment methods. They may also handle cash transactions, process credit card payments, or utilise electronic payment systems.

**Clearing and resetting tables**: Steward clear tables of used dishes, glasses, and utensils once customers have finished their meals. They promptly reset tables for incoming customers, ensuring a clean and inviting dining environment.

**Cleaning and maintaining the cafe area**: Steward assist in maintaining cleanliness and organisation throughout the cafe. This includes tasks such as wiping down tables, chairs, and countertops, sweeping or mopping floors, and restocking necessary supplies.

**Collaborating with other team members**: Steward work collaboratively with kitchen staff, baristas, and other cafe team members to ensure smooth operations and exceptional customer service. They communicate orders, coordinate timing, and assist in providing an overall positive dining experience.

**Adhering to health and safety regulations**: Steward follow proper hygiene practices, maintain food safety standards, and adhere to health and safety regulations to ensure a safe environment for both customers and staff.