Flipkart - Chat Process

2 days ago


Kolkata West Bengal, India MoSahaya Full time

JD- FK Chat Associate level hiring

This is a Chat Blended Process - 100% Work from Office job.

Designation
- Customer Support Associate (CSA).

Share your resume on:
Or

7205153122

Interview location:

- Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156

Job Profile
- Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message

Mandatory Criteria
- Min Graduate with 6 months + service industry experience

Excellent verbal & Written communication skill in English & Hindi without major MTI

Should not have applied for any Flipkart interview in last 3 months.

Customer orientation

Ready to work in 24/7 Shifts

No planned leave for upcoming 3 months after joining

9 hour of the day, 8 hrs. work and 1-hour break

Should have a typing speed of 30WPM with 90% accuracy (5 Min)

Interview Structure
- HR round - General check. - Video Call

Should have a typing speed of 30WPM with 90% accuracy (5 Min)

Client round - General Check - Video Call (AQ assessment)

Grammar Test

Client Round (Mock Chat)
- Video Call

Payouts
- Salary for Grad with 6 months + service industry experience - 174447 LPA, 12.7 K/Month.

30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days’ post successfully completion of Training & Emp Id creation

100% fixed salary

Documents Required
- Education Mark sheets

Aadhar Card (Complete DOB)

Pan Card

Best Regards,

Reena

**Salary**: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kolkata, West Bengal (required)

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7205153122



  • Rajarhat, Kolkata, West Bengal, India Knight learning solutions Full time

    **Hiring Now: Flipkart Chat Blended Associate - Customer Support (Work from Office)** **About the Role**: Join our team as a Customer Support Associate for Flipkart. This is a full-time office-based role, offering you a chance to start your career with one of India's leading e-commerce companies. If you are a fresher with strong communication skills and a...


  • Kolkata, West Bengal, India 2COMS Consulting Pvt Ltd Full time

    Hiring for International Chat Support in a top MNC at Kolkata Location Looking For Immediate Joiner only About The Client - Our Client is a business optimization specialist for the post-sale value chain-digitizing and streamlining service and supply chain processes. Job Description - Qualification - Graduate and Undergraduate both can apply Process : Chat...

  • Chat Process

    7 days ago


    Kolkata, India RealRender3D Full time

    **Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...

  • Chat Process

    7 days ago


    Kolkata, India RealRender3D Full time

    **Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...


  • Kolkata, West Bengal, India AV Groups Full time

    Voice Chat Support - E-commerce Process Work From Office | Bhubaneswar Role: Voice and Chat Process Location: Kolkata Shift: 24/7 Rotational (Includes Night Shift) Cab Facility: One-way during odd hours (10 PM - 6 AM) Week Off: 1 Rotational | 6 Days Working Eligibility - Qualification: 10+2 / 10+3 (Not Pursuing) - Excellent English Communication...

  • Fresher Chat Support

    2 weeks ago


    Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...

  • Fresher Chat Support

    2 weeks ago


    Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...

  • Chat Process

    5 days ago


    Kolkata, India Shiksit Full time

    **Job description** **Role**: - Customer Support Executive. **Process - **Chat process **Exp**. - 6 months or above. **Requirements ** - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customers. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

  • Chat Process

    2 weeks ago


    Kolkata, India Prudence Hireon Consultancy Full time

    _**Job description**:_ - Solving Customer queries through Chat & Calls - Good command of verbal and written English. - Provide resolution to customers requests received via postal chat - Qualification: Undergraduate - Work from office (Kolkata) - 24*7 Rotational Shifts - Drop will be provided after 8pm - **Eligibility Criteria**:_ - Good Communication Skills...


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Roles and ResponsibilitiesHandle international chat processes for various clients.Provide customer support through email, chat, and non-voice communication channels.Resolve customer queries and concerns in a timely and professional manner.Maintain accurate records of all interactions with customers using CRM software.Collaborate with team members to achieve...