Customer Relation Executive

5 days ago


Palavakkam Chennai Tamil Nadu, India Nibav Lifts Full time

**Job Title**: Customer Relationship Executive
**Location**: Palavakkam, ECR, Chennai
**Company**: NIBAV Home Lifts Pvt. Ltd.
**Department**: CRM
**Work Mode**: Work from Office - 6 days a week

**Openings**:
**About Us**:
At **NIBAV**, we’re redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations across 8 countries and 2,000+ employees, our vision is to make _“Luxury in Every Home”_ a reality.

**Role Overview**:
We’re seeking **Customer Relationship Executives** to handle post-sales engagement, customer satisfaction, and coordination across teams — ensuring every customer enjoys a smooth and delightful experience.

**Key Responsibilities**:

- Act as the single point of contact for post-sales customer interactions.
- Handle follow-ups, issue resolution, and feedback collection.
- Coordinate with internal teams for smooth delivery and service updates.
- Drive Google reviews, referrals, and post-sale payment collections.
- Maintain CRM reports and daily activity logs accurately.

**Requirements**:

- **Experience**: 1-2 years in Customer Relationship / Client Servicing.
- **Language**: Fluency in **English (mandatory)** and **Tamil or Hindi (must)**.
- Strong communication, problem-solving, and coordination skills.

**Contact**: +91-8925997241

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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