Operations Coordinator

:
**ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

**ZS’s India Capability & Expertise Center (CEC)** houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

:
**ZS’s Corporate Enterprise Functions** operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

**OPERATIONS COORDINATOR/PROCUREMENT**
We seek an experienced and organized Operations Coordinator for our Pune, India office. The Operations Coordinator is responsible for coordinating an efficient, cost-effective purchasing process for a group of goods and services, primarily through providing support, guidance and professional procurement advice to the team, executing procurement activities to provide value to internal stakeholders and ensuring quality services/products from suitable vendors. The position reports to the Procurement Manager.

**Responsibilities**:

- Prepare sourcing and procurement plan for group of commodities;
- Conduct sourcing and procurement activities to support stakeholders for group of commodities;
- Facilitate pricing negotiations and execute financial payment processes;
- Build and maintain positive stakeholder and vendor relationships, including periodic meetings with stakeholders;
- Drive assessment of potential vendors and regularly evaluate existing vendor performance;
- Collaborate with stakeholders / requestors from across India, US, Europe and East Asia (may involve schedule-shifting in 9:30 AM - 11 pm IST window);
- Primary responsibilities would be for one or more of the following areas:

- IT products and services (hardware, software, server, telephone lines);
- HR off-site venues and specialty vendor services;
- Marketing products and vendor services;
- Travel products and services (travel agency, forex, hotel, other domesti/international services);
- Skilled contract staffing agency services.
- Other procurement duties as assigned.

**Qualifications**:

- Bachelor's degree in any relevant discipline, with strong record of academic achievement required; advanced degree like MBA in supply chain or operations preferred;
- At least six (6) years relevant work experience in sourcing and procurement required, preferably in a cost-containment purchasing or IT/non-IT sub-contractor role in a professional services environment;
- Experience with transaction buying, strategic contract negotiations, establishing vendor networks;
- Computer fluency with MSOffice (Word, PowerPoint, Excel, Outlook), experience with SAP preferred;
- Ability to analyze information, solve problems and meet objectives;
- Strong oral and written communication skills to establish productive relationships with suppliers and internal stakeholders;
- Professional appearance and demeanor with ability to exercise good judgment and discretion;
- Attention to detail, dependability/punctuality;
- Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
- Experience working both independently and leading a team in a demanding environment;
- Positive outlook and sense of humor appreciated.
: