Contracts Support Assistant

**Description**:
**About this role**:
Provide administrative and professional support to internal clients through the timely processing of Contracts Management, Pricing and Deal Hub administrative functions.

**What you’ll do**:

- Liaise with internal associates in relation to client custom product, pricing, and contract terms.
- Responsible for entering product and pricing data into Gartner systems from client contract documents while recognizing non-standard terms that require modifications.
- Manage access to custom price lists within Gartner systems based on account eligibility.
- Perform quality assurance testing of completed work.
- Assist teams with changes to standard price lists and annual price action tasks, as required.
- Responsible for collation of data from Gartner systems and resources into individual client specific forms and questionnaires while recognizing non-standard terms that require negotiation or modifications.
- Liaise with internal associates in relation to client legal forms and requests.
- Manage Pricing/Deal Hub/Sales/Contracts team requests and work with others as required to meet individual and group objectives and deadlines. Support periodic reporting and analysis on key metrics.
- Suggest process and technology improvements to provide greater support and coverage for internal clients, while completing other tasks as required

**What you’ll need**:

- Degree with major field of study in law/business administration.
- Minimum two years’ experience of working in (preferably contracts/pricing) administration department of an international firm or intellectual property based business gained after college
- As the first point of contact for many internal associates, it is imperative that this person be extremely professional and customer service oriented, in order to ensure a positive client experience.
- Experience and adaptability in a fast paced work environment preferably in client service with the ability to prioritize work load based on value of business to Gartner.
- Experience & proficiency with Microsoft Office and database systems - expert capability in Microsoft Excel.
- Experience handling multiple priority activities/projects at once within allotted SLA.
- Strong interpersonal and relationship building skills.
- Process-driven, methodical, organized and pays strong attention to detail.
- Internal: Pricing, Sales, Consultants, CFS, Finance, Global Legal Team
- External: Clients, Law Firms

**Who are we?**

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:74192