Customer Support

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Knowing our website and services inside and out so that you can answer questions. Keeping Accurate records of customer interactions, transactions, comments, and complaints -...

**Roles & Responsibilities**: - Understand product features, specs, and uses. Stay updated on launches, trends, and competitors and educate dealers to support informed choices. - Quotation & Sales Order Preparation in ERP System - Handled Billing Cycle including Dispatched, Order Process in ERP System - Take regular Follow Ups from Dealers for Due & Overdue...

**Problem Resolution**: Investigate and resolve customer issues promptly and effectively, striving for first-call resolution whenever possible. Escalate complex issues to the appropriate department or supervisor as needed. - **Product Knowledge**: Develop a deep understanding of our products or services to effectively assist customers and provide accurate...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...

**Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

**Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

**Job Title**: Customer Support Executive **Summary**: **Roles & Responsibilities**: - Resolve issues and complaints effectively, ensuring high customer satisfaction. - Provide clear product information and guidance to customers. - Maintain accurate logs of customer interactions and transactions. - Use **AI-powered tools, chatbots, and smart suggestions**...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...