Website Coordinator

1 week ago

Surat Gujarat, India Svaraa Jewels Full time

Job Title: Website and CRM Coordinator

Reports to: Founder

Location: Surat

Job Summary

Key Responsibilities

Coordination with Website and CRM Teams:
1. Act as the primary liaison between Svaraa Jewels and the website/CRM development teams.

2. Communicate business requirements, features, and updates clearly to technical teams.

3. Ensure timely completion of tasks and projects as per company needs.

E-Commerce Website Management:
1. Provide insights into e-commerce operations, including platform capabilities, scalability, and integrations.

2. Oversee the implementation of features and functionalities specific to Svaraa Jewels’ D2C business.

3. Identify, report, and resolve website issues promptly in coordination with the development team.

CRM Management and Problem-Solving:
1. Monitor CRM software performance and address aany glitches or inefficiencies.

2. Work closely with teams to ensure smooth integration of CRM with the website and other tools.

3. Provide input on improving customer relationship processes using the CRM.

Technology and Innovation:
1. Stay updated on the latest technology trends, tools, and best practices in e-commerce and CRM.

2. Suggest and implement innovative solutions to enhance customer experience and operational efficiency.

Training and SOP Development:
1. Conduct training sessions for internal teams on website and CRM functionality.

2. Develop and maintain Standard Operating Procedures (SOPs) for website and CRM usage.

3. Ensure all team members are aligned with processes and workflows.

Cross-Department Collaboration:
1. Work closely with marketing, operations, and sales teams to align website and CRM functionalities with business goals.

2. Address the needs and feedback of all departments regarding website and CRM improvements.

Performance Metrics:
1. Task completion rate and timeliness.

2. Reduction in website/CRM downtime and issue resolution time.

3. Successful implementation of new features and technologies.

4. User satisfaction ratings from internal teams.

5. Increased efficiency in e-commerce and CRM operations.

**Requirements**:
**Education**:

- Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.

**Experience**:
1. 3-5 years of experience in e-commerce operations, website management, or CRM coordination.

2. Hands-on experience with Magento, headless commerce platforms, or similar D2C technologies.

3. Proven track record of successfully managing cross-functional tasks and projects.

**Skills**:1. Strong knowledge of e-commerce platforms and CRM software.

2. Excellent communication and project management skills.

3. Ability to troubleshoot technical issues and collaborate with technical teams effectively.

4. Strong organizational and problem-solving abilities.

5. Knowledge of the latest e-commerce trends and technology.

**Salary**:
₹35,000 - ₹50,000 (negotiable based on experience)

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

**Benefits**:

- Leave encashment

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Website & IT Executive

    5 days ago

    Surat, Gujarat, India Masti Tour & Travel Full time

    Website management and updates Technical maintenance and troubleshooting Website security and backups SEO optimization and analytics reporting Booking system and payment gateway management Third-party integrations and automation Marketing campaign support Coordination with external developers Monthly performance reporting Pay: ₹15,000.00 -...

  • Website Developer

    7 days ago

    Surat, India DC Design Pvt Ltd Full time

    Qualifications & Experience: Bachelor's degree in Computer Science, Information Technology, or related field. 2–5 years of proven experience as a Website Developer / Custom Developer. Experience in e-commerce platforms will be an added advantage. Key Skills & Competencies: Proficiency in HTML5, CSS3, JavaScript, jQuery, PHP, MySQL. Experience with...

  • IT Coordinator

    2 weeks ago

    Surat, India Gajera Trust Full time

    School / Department: KATARGAM GSEB GUJ PRIMARY Education: BCA/ MCA Experience: 2 to 3 years Experience Description: Website Handling, Data Entry, Coordination, Technical Support, Social Media, Must have knowledge of MS Office, Excel, and PowerPoint, Admin Work

  • Client Coordinator

    2 weeks ago

    Surat, Gujarat, India Admagic Full time

    Were Hiring Client Coordinator AdMagic is looking for a Client Coordinator to join our dynamic team If you excel in client communication project coordination and ensuring seamless onboarding this role is for you Location Surat Gujarat Role Full-Time Salary upto 27k What Youll Do Manage client onboarding Facebook ...

  • Project Coordinator

    2 weeks ago

    Surat, Gujarat, India beBeeProject Full time ₹ 12,000 - ₹ 15,000

    Job Overview:    We are seeking a skilled Project Coordinator to lead the successful execution of software development projects from initiation to delivery.Responsibilities:Document project requirements and technical specifications, Manage project scope, schedule, and quality in collaboration with the website development team and...

  • Content Writer for Website and Blog Writer

    2 weeks ago

    Ahmedabad, Gujarat, India DNG WEB DEVELOPER Full time

    **Job Summary** - Experience in writing of articles, blogs, news and web page contents - write content for website pages - basic knowledge of SEO writing with proper keyword research - Good Research skill and communication skill **Responsibilities and Duties** - Research competitive website and articles - Proofread and edit blogs before posting - Coordinate...

  • E-commerce Executive

    2 weeks ago

    Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Responsibilities: - Manage and update product listings across e-commerce platforms like shopping websites. - Upload product images, descriptions, prices, and ensure content accuracy. - Implement website changes such as banner updates, product categorization, and minor content edits. - Coordinate with the design/tech team for layout, graphics, and feature...

  • Community Outreach Coordinator

    2 weeks ago

    Surat, Gujarat, India beBeeCommunity Full time ₹ 1,000 - ₹ 5,000

    We are seeking a highly skilled and motivated Community Outreach Coordinator to join our team. This is a commission-based position, and we prioritize ability and performance over credentials. About the Role: As a Community Outreach Coordinator, you will be responsible for reaching out to community admins on Telegram, Discord, and other platforms to onboard...

  • Sales Executive

    1 week ago

    Surat, Gujarat, India Minds Mapper Full time

    **Job Title: Sales Executive (B2B & Website Management) - Textile Industry** **Location**: Saroli, Surat **Working Hours**: 9:30 AM to 6:30 PM **Salary Range**: ₹16,000 to ₹18,000 **Key Responsibilities**: - **B2B Sales & Client Handling**: - Manage and grow relationships with B2B clients, wholesalers, and distributors. - Identify new business...

  • E-commerce Executive

    2 weeks ago

    Surat, Gujarat, India Shish Global Solution Pvt Ltd Full time

    We are hiring E-Commerce Executive, where you will assist in the day-to-day operations of our eCommerce platform, focusing on product listings, order management, customer service, and website updates. This is a great opportunity for someone eager to kick start their career in eCommerce and learn in a fast-paced environment. **Key Responsibilities**: -...