Website Coordinator

3 days ago

Surat Gujarat, India Svaraa Jewels Full time

Job Title: Website and CRM Coordinator

Reports to: Founder

Location: Surat

Job Summary

Key Responsibilities

Coordination with Website and CRM Teams:
1. Act as the primary liaison between Svaraa Jewels and the website/CRM development teams.

2. Communicate business requirements, features, and updates clearly to technical teams.

3. Ensure timely completion of tasks and projects as per company needs.

E-Commerce Website Management:
1. Provide insights into e-commerce operations, including platform capabilities, scalability, and integrations.

2. Oversee the implementation of features and functionalities specific to Svaraa Jewels’ D2C business.

3. Identify, report, and resolve website issues promptly in coordination with the development team.

CRM Management and Problem-Solving:
1. Monitor CRM software performance and address aany glitches or inefficiencies.

2. Work closely with teams to ensure smooth integration of CRM with the website and other tools.

3. Provide input on improving customer relationship processes using the CRM.

Technology and Innovation:
1. Stay updated on the latest technology trends, tools, and best practices in e-commerce and CRM.

2. Suggest and implement innovative solutions to enhance customer experience and operational efficiency.

Training and SOP Development:
1. Conduct training sessions for internal teams on website and CRM functionality.

2. Develop and maintain Standard Operating Procedures (SOPs) for website and CRM usage.

3. Ensure all team members are aligned with processes and workflows.

Cross-Department Collaboration:
1. Work closely with marketing, operations, and sales teams to align website and CRM functionalities with business goals.

2. Address the needs and feedback of all departments regarding website and CRM improvements.

Performance Metrics:
1. Task completion rate and timeliness.

2. Reduction in website/CRM downtime and issue resolution time.

3. Successful implementation of new features and technologies.

4. User satisfaction ratings from internal teams.

5. Increased efficiency in e-commerce and CRM operations.

**Requirements**:
**Education**:

- Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.

**Experience**:
1. 3-5 years of experience in e-commerce operations, website management, or CRM coordination.

2. Hands-on experience with Magento, headless commerce platforms, or similar D2C technologies.

3. Proven track record of successfully managing cross-functional tasks and projects.

**Skills**:1. Strong knowledge of e-commerce platforms and CRM software.

2. Excellent communication and project management skills.

3. Ability to troubleshoot technical issues and collaborate with technical teams effectively.

4. Strong organizational and problem-solving abilities.

5. Knowledge of the latest e-commerce trends and technology.

**Salary**:
₹35,000 - ₹50,000 (negotiable based on experience)

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

**Benefits**:

- Leave encashment

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • IT Coordinator

    7 days ago

    Surat, India Gajera Trust Full time

    School / Department: KATARGAM GSEB GUJ PRIMARY Education: BCA/ MCA Experience: 2 to 3 years Experience Description: Website Handling, Data Entry, Coordination, Technical Support, Social Media, Must have knowledge of MS Office, Excel, and PowerPoint, Admin Work

  • Digital Sales Coordinator

    5 days ago

    Surat, India Enacton Technologies Private Limited Full time

    Responsibilities: 1. Website Wizard: Manage and optimize the company's website through the admin panel, ensuring a user-friendly interface, engaging content, and impeccable functionality. 2. Content Maestro: Coordinate with a talented team of remote content editors, providing guidance, feedback, and ensuring the timely delivery of captivating and error-free...

  • Project Coordinator

    5 days ago

    Ahmedabad, Gujarat, India Webential Technologies Full time

    **Position Overview**: As a Website Project Coordinator, you will play a pivotal role in ensuring the successful execution of website development projects. You will work closely with cross-functional teams, clients, and stakeholders to coordinate project activities, monitor progress, and ensure that all project requirements are met. Your attention to...

  • Marketing Coordinator

    2 weeks ago

    Varachha, Surat, Gujarat, India K.Girdharlal International PVT. LTD Full time

    **We are Hiring!** Marketing Executives **About Us** KG's passion for diamonds began in the 1950s. We transitioned from trading to diamond manufacturing in 1985. As a 4-decade-old family business, we are deeply committed to bettering the environment and society. We have worked with integrity and garnered a reputation for our sustainable diamond sourcing...

  • Client Coordinator

    2 weeks ago

    Surat, India Admagic.pro Full time

    Were Hiring: Client Coordinator AdMagic is looking for a Client Coordinator to join our dynamic team! If you excel in client communication, project coordination, and ensuring seamless onboarding, this role is for you. Location: Surat, Gujarat Role: Full-Time Salary: upto 27k What Youll Do: Manage client onboarding (Facebook & Shopify setup, pixel...

  • Content Writer for Website and Blog Writer

    7 days ago

    Ahmedabad, Gujarat, India DNG WEB DEVELOPER Full time

    **Job Summary** - Experience in writing of articles, blogs, news and web page contents - write content for website pages - basic knowledge of SEO writing with proper keyword research - Good Research skill and communication skill **Responsibilities and Duties** - Research competitive website and articles - Proofread and edit blogs before posting - Coordinate...

  • Coordinator

    2 weeks ago

    Ahmedabad, Gujarat, India Jolly Motors Private Limited Full time

    **Coordinator - Key Result Areas (KRA)** - **Daily Stock Updates**: - Update car stock in all portals, including: - Company Website - WhatsApp Channel, Catalog, and Stock Group - CarTrade - OLX - Business Pages - Facebook Marketplace - **Photo Management**: - Delete photos of delivered cars from all portals. - **ERP Updates**: - Ensure all stock changes...

  • E-commerce Executive

    7 days ago

    Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Responsibilities: - Manage and update product listings across e-commerce platforms like shopping websites. - Upload product images, descriptions, prices, and ensure content accuracy. - Implement website changes such as banner updates, product categorization, and minor content edits. - Coordinate with the design/tech team for layout, graphics, and feature...

  • Customer Care Executive

    2 weeks ago

    Surat, Gujarat, India carzspa Full time

    communication platforms. channel as per company policy in a timely manner. - Carry out customer order management process and update customer upon their shipment details. - Coordinating with the courier agencies for order deliveries & sales returns - Coordinating with the sales team and accounts team regarding payment and invoices - Carry out website backend...

  • Customer Care Executive

    2 weeks ago

    Surat, Gujarat, India Crazspa Autofresh Pvt. Ltd. Full time

    Carry out customer order management process and update customer upon their shipment details. - Coordinating with the courier agencies for order deliveries & sales returns - Coordinating with the sales team and accounts team regarding payment and invoices - Carry out website backend operation work such as order management on our website, punch order in...