Order Processing Executive

2 days ago

Vashi Navi Mumbai Maharashtra, India Just in time Full time

**About US**:
**JUST IN TIME** is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take steps to offer the best timepieces to our customers. **JUST IN TIME** has over 85 plus stores across India to offer the best daily wear, luxurious, fashionable, and smart watches.

**Job Summary**:
The Order Processing Executive is responsible for efficiently managing the end-to-end process of customer orders, ensuring accuracy, timeliness, and seamless coordination with internal departments such as warehouse, logistics, and customer service. The role plays a critical part in maintaining customer satisfaction by ensuring orders are fulfilled accurately and promptly.

**Key Responsibilities**:

- Receive and process customer orders through ERP, e-commerce platforms, or manual entries.
- Validate and verify order details including pricing, availability, and delivery schedules.
- Coordinate with inventory and warehouse teams to ensure stock availability and timely dispatch.
- Communicate with logistics partners to arrange pickups, track shipments, and resolve delivery issues.
- Monitor order status and proactively update customers on delays or changes.
- Resolve order-related queries, complaints, and discrepancies efficiently.
- Prepare and maintain accurate records of orders, invoices, and dispatches.
- Collaborate with the customer service team to provide a seamless order experience.
- Identify and escalate recurring issues to the appropriate departments for resolution.
- Generate daily/weekly/monthly reports related to order status, delays, and fulfilment rates.

**Key Requirements**:
Education: Graduate in any discipline

Experience: 2-3 years in order processing, logistics, or a similar role in retail/e-commerce

**Technical Skills**:

- Proficiency in MS Excel and order processing software (e.g., SAP, Oracle, Tally, Zoho, etc.)
- Familiarity with e-commerce platforms like Shopify, Magento, or marketplaces like Amazon, Ajio, Nykaa, Myntra, etc

**Soft Skills**:

- Strong attention to detail and accuracy
- Excellent communication and coordination skills
- Problem-solving and multitasking abilities
- Customer-focused attitude

**Key Performance Indicators (KPIs)**:
Order accuracy rate, Customer complaint resolution rate, On-time dispatch rate, Order processing turnaround time (TAT), Inventory mismatch incidents, Reduction in order cancellations due to processing errors

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

  • Order Processing Executive

    2 days ago

    Vashi, Navi Mumbai, Maharashtra, India Just in time Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    About US:JUST IN TIME is India's leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take...

  • Order Processing Executive

    1 week ago

    Mumbai, Maharashtra, India ETG Full time

    The Order Processing Executive is responsible for managing the end-to-end order fulfilment process, ensuring customer orders across ecommerce platforms and D2C website are accurately processed, tracked, and delivered in a timely and efficient manner. This role is vital in ensuring accurate order reconciliation, timely shipping, and effective returns...

  • Order Processing Executive

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeOrder Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title:Executive Order CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented individual to coordinate order processing for our clients. This is an excellent opportunity to leverage your skills in multitasking, time management, and analytical thinking.Responsibilities:Process orders from various sources, including websites, FTP,...

  • Order Process Executive

    1 week ago

    Mumbai, Maharashtra, India Foursis Technical Solutions Full time

    Order Processing - Receive, verify, and enter customer orders into ERP. - Punch sales orders as per applicable schemes within 24 hours. - Process retail, sample, and display orders as per requirement. - Track and process orders for direct dealer groups, sharing updates via WhatsApp groups. - Respond to urgent order requests and escalate them for quick...

  • Order Processing Executive

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Bikester Global Pvt Ltd Full time

    **Designation: Order Processing Executive** A great opportunity for Motorcycling Enthusiasts. Bikester Global is a Multiband retail and ecommerce store for Motorcycle Riding Gear like Helmets, Jackets, Gloves and other Accessories. **Job Summary**: As an Order Processing Executive, you will play a pivotal role in ensuring the seamless flow of our products...

  • Order Processing Executive

    5 days ago

    Mumbai, India SOMOCHEM Full time

    Order Processing Executive - Documentation Logistics - Mumbai - Andheri | Immediate Joiner About the Role We are seeking a proactive and detail-orientedOrder Processing Executiveto join ourOrder Processing Cell, a centralized function supporting operations acrossEast Africa, West Africa, South Africa, and New Territories. This role is key to managing...

  • Order Processing Executive

    2 weeks ago

    Vasai, Maharashtra, India Pharma Spares Private Limited Full time

    We are Hiring for Order Processing Executive in Operation Department for Vasai east. Only immediate joiners ROLE : Being responsible for ensuring timely and correct delivery of products PROFILE : Specific qualification is not mandatory. 1- 5 years experience in handling order processing Knowledge of exports will be an added advantage Specific...

  • Order Processing Executive

    2 weeks ago

    Mumbai District, Maharashtra, India Evercaring Pharmacy Full time

    We are looking for a detail-oriented and organized Order Processor to join our team. In this role, you will handle the end-to-end processing of customer orders, ensuring accuracy, efficiency, and excellent customer satisfaction. **Key Responsibilities**: - **Order Management**: - Receive, review, and process customer orders promptly and accurately. -...

  • Order Processing Executive

    1 week ago

    Kalher, Thane, Maharashtra, India Optimus Prime Full time ₹ 20,000 - ₹ 2,54,440 per year

    Job Title: Order Processing & Dispatch ExecutiveLocation: Kahler, ThaneReporting To: PrashantDepartment: Logistics & OperationsEmployment Type: Full-TimeJob Summary:We are looking for a detail-oriented and process-driven Order Processing & Dispatch Executive to manage daily shipping, order fulfilment, return handling, and safety claim processes. The ideal...

  • Order Processing Executive

    2 weeks ago

    Mahalaxmi, Mumbai, Maharashtra, India Birla Workforce and Technologies Full time

    Order Processor Duties - Processing customer orders - Handling customer enquiries - Maintaining accurate records - Ensuring orders are shipped in a timely manner - Resolving any customer issues Order Processor Requirements - Ability to handle customer orders accurately and efficiently - Excellent communication and interpersonal skills - Ability to work...