Patient Counsellor

4 days ago

Mumbai, India CancerMitr Full time

People today look for simple, affordable, and quality treatment for diseases like cancer. With the mission of saving as many lives as possible, “CancerMitr” is an online patient-centric community platform focused on end-to-end cancer care solutions from discovery to recovery. We provide services like virtual OPD and distribution centers for quality, accessible, affordable cancer treatment solutions.

As a Sales Executive your major responsibilities will be making sales calls to the leads assigned to you, continuously updating our CRM database, meeting sales targets. Participating in sales team meetings. Helping the management to identify gaps in the process and accordingly participate in solutions for the same.

**1. Position**:Patient Counselor/ Sales Executive

**2.** **Location**: Mumbai (Andheri East)

**3. Roles and Responsibilities**
- You will be required to work in a time-bound environment and ensure that service is provided to its best quality.
- You are responsible for meeting the given targets as well as our customer satisfaction.
- Handle calls to patients and clients.
- Identify the needs of patients, resolve issues and provide solutions.
- Upsell other products/ services wherever possible.
- Maintain good client relations.
- Building and maintaining the CRM database.
- Maintain records of the conversations and analyze the data.

**4. Requirements and Qualifications**
- High School Graduates, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command.
- Effective persuasive, convincing and selling skills.
- Proven Sales experience in the relevant or any other industry.

**5. Compensation**

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales executive: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English, Hindi, Bengali (preferred)

**Speak with the employer**
+91 9011625146

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