Customer Growth

7 days ago

Kotturpuram Chennai Tamil Nadu, India OneGlance Software Services Pvt Ltd Full time

OneGlance Software Services has been an EMR (Electronic Medical Records) software solution provider to healthcare professionals across India & globally for over a decade. Trusted by 850+ healthcare facilities such as Apollo Sugar and The Indian Institute of Diabetes, we have worked with healthcare professionals from over 25 medical specialties, providing innovative and cutting-edge technological solutions for the rising challenges in our current healthcare system. We are dynamically growing and developing our solutions powered by the skill and drive that is shared by our entire team and we are constantly seeking talented & passionate individuals like you to join our dynamic team

You are process-oriented with excellent communication, attentive listening, and analytical skills, committed to seamless customer experiences. You're proactive, eager to learn, and possess a positive attitude. You excel in sales, understanding customer needs, and promoting products effectively.

Job description:

- Handle inbound sales enquiries from different lead sources
- Handle outbound cold sales calls to get prospect customers and be open to field sales where the situation warrants
- Schedule & conduct a product demo to potential buyers in an effective manner. Training will be provided to you for the same.
- Send price quotes and negotiate with end customers in order to close deals favourably and ensure maximum lead conversions & revenue generation
- Ensure that weekly, monthly & quarterly sales targets are met
- Participate in weekly & monthly sales meetings & discussions and share constructive strategies for improving sales.
- Maintain a sales pipeline for every month and update the same on CRM
- Listen attentively, understand and document customer requirements and issues on CRM
- Coordinate with technical support team & provide prompt and knowledgeable solutions to customer issues
- Conduct regular follow ups on issues raised to ensure complete resolution of the issue and customer satisfaction
- Update your technical skills with constant learning and develop an in-depth understanding of the product & its purpose of use in real time for customer

**Skills**:1. Excellent communication skills with fluency in written & spoken English and conversant in as many of these regional languages: Hindi/Tamil/Telegu/Malayalam/Kannada

2. Problem-solving ability & attention to detail

4. Good working knowledge of MS Office
- especially Word and Excel

5. Proven sales experience with a track record of achieving targets and building customer relationships

6. Ability to understand customer needs and effectively promote products or services

7. Strong negotiation and persuasion skills

8. Results-oriented mindset with a focus on driving sales growth and revenue generation

Qualifications:

- 10th,12th (preferably science or maths) with a score of above 80%
- Graduates/professionals from any field (B.A., B.Sc., etc)

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Tele sales: 1 year (preferred)

Work Location: In person

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