Customer Care Executive

2 weeks ago


Okhla Delhi Delhi, India Redwood International Full time

**About the Role**:
**Key Responsibilities**:

- Provide accurate information about our products, services, and policies.
- Address customer concerns, complaints, and queries efficiently.
- Assist customers with order-related issues, returns, exchanges, and tracking.
- Maintain records of customer interactions and follow up to ensure resolution.
- Coordinate with internal teams to resolve customer issues.
- Identify customer needs and suggest suitable products or services.

**Skills & Qualifications**:

- **Excellent verbal and written communication skills** in English and Hindi.
- Strong **problem-solving** and **customer-handling** skills.
- Ability to multitask and work under pressure.
- Prior experience in customer service is a plus but not mandatory.

**Why Join Us?**
- Friendly and supportive work environment.
- Growth opportunities within the company.
- Hands-on experience in customer relationship management.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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