Customer Support Representative
3 days ago
Zyephernet Technosoft is a leading provider of [industry/sector], and we are committed to offering exceptional customer service. We are looking for a dedicated **Customer Support Representative** to join our growing team. If you’re passionate about helping people, resolving issues, and delivering outstanding service, this role might be a great fit for you
**Key Responsibilities**:
- Troubleshoot and resolve customer issues efficiently and effectively.
- Provide customers with accurate product/service information and guide them through solutions.
- Process orders, returns, and exchanges while maintaining high customer satisfaction.
- Document customer interactions and maintain accurate case records.
- Escalate complex issues to the appropriate department and follow up to ensure resolution.
**Skills & Qualifications**:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Previous customer service experience is preferred.
- Ability to remain calm under pressure and handle challenging situations with patience.
**Why Work with Us**:
- Friendly and supportive work environment with a focus on personal and professional growth.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹35,000.00 per month
**Benefits**:
- Life insurance
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Navrangpura, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9920999947
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