Front Office Supervisor

15 hours ago

Port Blair, India Barefoot Resorts and Leisure pvt. ltd Full time

Ensure Outstanding customer care at all times.
- Maintains a friendly, cheerful and courteous demeanour at all times.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adhere to company credit limit / floor limit policies.
- Allocate rooms to expected arrivals after checking the guests preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Cross Check all billing instructions are correctly updated
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Ensure Front office log book and hotel log book is always updated and actioned upon.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Assist all departments in servicing the guests during high volume periods.
- Takes responsibility in the absence of the Duty Manager / Front office manager
- As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,500.00 - ₹23,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Port Blair, Andaman and Nicobar Islands: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9474292776

  • Front Office Executive

    1 week ago

    Port Blair, India Havelock Island Beach Resort Pvt Ltd Full time

    We are looking for a well-groomed, professional and oriented **Front Office Executive** to join our 5-star resort. You will be responsible for delivering exceptional guest experiences through smooth check-in/check-out procedures and handling guest requests with efficiency and warmth. **Key Responsibilities**: - Welcome and assist guests at the front desk -...

  • Front Office Executive

    1 week ago

    Port Blair, Andaman and Nicobar, India Apollo Clinic Port Blair Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    A Front Office Executive is responsible for managing the front desk, providing a welcoming first point of contact, and handling administrative tasks.

  • Front Office Associate

    2 weeks ago

    Port Blair, India Triedge Solutions Full time

    **Position**: Front Office Associate **JOB DESCRIPTION**: - Diploma/Degree - hotel/aviation required. - Good communication skills. **Job Types**: Full-time, Fresher Pay: ₹17,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person

  • Front Office Associate

    1 week ago

    Port Blair, India Havelock Island Beach Resort Pvt Ltd Full time

    **Key Responsibilities**: - Greet guests with a professional and friendly demeanor - Handle check-in/check-out procedures efficiently - Coordinate with housekeeping and other departments to ensure guest satisfaction - Maintain accurate records and handle payments - Resolve guest complaints promptly and professionally **Requirements**: - Prior experience...

  • Front Office Executive

    1 day ago

    Port Blair, AN, IN Havelock Island Beach Resort Pvt Ltd Full time

    FEMALE CANDIDATES ONLY We are seeking a well-spoken presentable and customer-focused Female Front Office Executive to join our 5-star resort team The candidate will be responsible for delivering exceptional guest service and creating a warm welcoming environment Key Responsibilities Greet and assist guests with check-in check-out Manage reservations and...

  • Front Office Associate

    1 day ago

    Port Blair, AN, IN Havelock Island Beach Resort Pvt Ltd Full time

    ONLY FOR FEMALE CANDIDATE We are looking for a well-groomed courteous and professional Female Front Office Associate to join our 5-star resort team The ideal candidate will be the first point of contact for guests ensuring a warm welcome and a seamless check-in check-out experience Key Responsibilities Greet guests with a friendly and professional demeanor...

  • Food and Beverage Service- Executive

    6 days ago

    Port Blair, India ITC Welcomhotel Bay Island,Port Blair Full time

    Manage financial transactions and POS systems for daily operations - Manage subordinate managers and supervisors, manage various personnel functions including payroll, hiring, disciplinary actions, grievances and promotions. - Maintain an open dialogue with the culinary team by collecting guest feedback and exchanging information. - Work with sales team and...

  • Front Office Supervisor

    2 weeks ago

    Port Blair, AN, IN Zone Connect By The Park Hotel Port Blair Full time

    Should be guest oriented and focus on daily feedback Handling Guest concerns and resolution Handling check in and check out Maintain daily entries and log records Job Type Full-time Pay 18 000 00 - 22 500 00 per month Benefits Food provided Paid time off Provident Fund Work Location In person

  • Guest Relation Executive

    2 weeks ago

    Port Blair, India Havelock Island Beach Resort Pvt Ltd Full time

    We are looking for a warm, professional, and service-driven Guest Relations Executive to ensure exceptional guest experiences at our 5-star resort. You will be responsible for welcoming guests, handling queries and complaints, coordinating with departments, and ensuring a memorable stay. **Key Responsibilities**: - Greet guests on arrival and assist with...

  • Hk - Cleaner Room Attendant

    2 weeks ago

    Port Blair, India Symphony Group of Hotels & Resorts Full time

    Job Title: Housekeeping Cleaner cum Room Attendant Department: Housekeeping **Location: SYMPHONY GROUP OF HOTEL & RESORTS** Reports To: Housekeeping Supervisor / Executive Housekeeper Responsible for maintaining cleanliness, hygiene, and presentation of guest rooms and public areas. Ensures a welcoming and comfortable environment for guests by delivering...