Front Office Supervisor

5 days ago

Port Blair, India Barefoot Resorts and Leisure pvt. ltd Full time

Ensure Outstanding customer care at all times.
- Maintains a friendly, cheerful and courteous demeanour at all times.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adhere to company credit limit / floor limit policies.
- Allocate rooms to expected arrivals after checking the guests preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Cross Check all billing instructions are correctly updated
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Ensure Front office log book and hotel log book is always updated and actioned upon.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Assist all departments in servicing the guests during high volume periods.
- Takes responsibility in the absence of the Duty Manager / Front office manager
- As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,500.00 - ₹23,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Port Blair, Andaman and Nicobar Islands: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9474292776

  • Front Office Assistant

    6 days ago

    Port Blair, Andaman and Nicobar, India Hotel Rainbird Full time

    Location: The Hotel RainbirdDuty Hours: 10 Hours (Shift Basis)Experience: Minimum 1 year in the hotel industryPreference: Local candidates preferredJob DescriptionWe are looking for a dedicated and customer-focused Front Office Assistant to join our team. The ideal candidate should have prior experience in the hotel industry and possess excellent...

  • Front Office Executive

    1 week ago

    Port Blair, India Welcomhotel By ITC Hotels, Port Blair Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and _welcome guests_ - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. -...

  • Front Office Supervisor

    1 week ago

    Port Blair, Andaman and Nicobar, India Zone Connect By The Park Hotel Port Blair Full time ₹ 2,16,000 - ₹ 2,70,000 per year

    Should be guest oriented and focus on daily feedbackHandling Guest concerns and resolutionHandling check in and check outMaintain daily entries and log recordsJob Type: Full-timePay: ₹18, ₹22,500.00 per monthBenefits:Food providedPaid time offProvident FundWork Location: In person

  • Front Office Assistant

    4 weeks ago

    Port Blair, AN, IN Hotel Rainbird Full time

    Location The Hotel Rainbird Duty Hours 10 Hours Shift Basis Experience Minimum 1 year in the hotel industry Preference Local candidates preferred We are looking for a dedicated and customer-focused Front Office Assistant to join our team The ideal candidate should have prior experience in the hotel industry and possess excellent communication and...

  • Front Office Assistant

    1 week ago

    Port Blair, Andaman and Nicobar, India Zone Connect By The Park Hotel Port Blair Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Check in and check outBilling and night audingknowledge of ids software will be added advantageJob Types: Full-time, Permanent, FresherPay: ₹17, ₹20,000.00 per monthBenefits:Food providedPaid time offProvident FundEducation:Higher Secondary(12th Pass) (Preferred)Experience:Microsoft Office: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi...

  • Front Office Supervisor

    7 days ago

    Port Blair, AN, IN Zone Connect By The Park Hotel Port Blair Full time

    Should be guest oriented and focus on daily feedback Handling Guest concerns and resolution Handling check in and check out Maintain daily entries and log records Job Type Full-time Pay 18 000 00 - 22 500 00 per month Benefits Food provided Paid time off Provident Fund Work Location In person

  • Front Office Assistant

    1 week ago

    Port Blair, AN, IN Zone Connect By The Park Hotel Port Blair Full time

    Check in and check out Billing and night auding knowledge of ids software will be added advantage Job Types Full-time Permanent Fresher Pay 17 000 00 - 20 000 00 per month Benefits Food provided Paid time off Provident Fund Education Higher Secondary 12th Pass Preferred Experience Microsoft Office 1 year Preferred total work 1 year Preferred Language Hindi...

  • Manager - HR & Training

    3 days ago

    Port Blair, Andaman and Nicobar, India Munjoh Ocean resort Full time

    HR & Training Manager – Munjoh Group (Luxury Resorts, Andamans)Location: Havelock + Port BlairType: Full-time (On-site only)Munjoh is in the middle of a turnaround — almost a re-opening. We're rebuilding systems, retraining teams, and driving a new culture of ownership and discipline across our luxury resorts in the Andamans.We're looking for a hands-on...

  • Hotel Operations Manager

    4 days ago

    Port Blair, Andaman and Nicobar, India Munjoh Ocean resort Full time

    If you can't handle remoteness, skip this post.We're looking for a battle-tested Operations Manager who can rebuild, hire, and run systems from zero — as if every day is a pre-opening.You'll:Set up SOPs, hire teams, and get the resort running end-to-end.Handle logistics, procurement, maintenance, and on-ground operations.Solve problems fast, close loops...

  • Assistant Manager Human Resources

    4 hours ago

    Port Blair, India CGH Earth Full time

    Key ResponsibilitiesI. Talent Acquisition & OnboardingExperiential Hiring: Develop and execute creative, values-based recruitment strategies to attract talent that embodies the CGH Earth ethos and the unique, eco-conscious spirit of the Andaman Islands, delivering genuine service excellence.Full Cycle Recruitment: Manage end-to-end recruitment for all resort...