Customer Service

1 week ago


Delhi, India V6 HR Services Full time

Urgent requirements for Account Payable Helpdesk

Designation: Analyst

Job Description:
Liaise with different teams within procure to pay and provide assistance to AXP employees/ Suppliers on their queries.

Document and update customer contacts and customer issues in the Ticket Tracking system and complete any follow-up work.

Requirements:
Minimum 3 years+ experience in handling inbound international calls - Customer Service only.

Excellent executive presence with strong communications skills including presentation, verbal and written communication, fluency in English a must

Flexibility to work with different countries (time-zone), groups, and business environment.

Demonstrated ability towards troubleshooting and query resolutions.

Must be detail oriented with good problem-solving skills.

Ability to prioritize work based on a broad understanding of project needs and goals.

Knowledge of procurement, and accounts payable/accountancy related terms will be preferred.

Knowledge of procurement, and accounts payable/accountancy related terms will be preferred.

The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn.



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