Customer Service Manger

1 week ago


Ahmedabad Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

**Responsibility**: Lead and manage customer service team for exceptional customer support.
- **Leadership**: Motivate, develop, and train team members for high performance.
- **Strategy**: Develop and implement customer service strategies and policies.
- **Process Improvement**: Analyze and enhance customer service processes for efficiency.
- **Customer Relations**: Build strong relationships, handle escalated issues, monitor satisfaction metrics.
- **Performance Metrics**: Establish and monitor KPIs for team performance evaluation

**Salary**: ₹35,086.00 - ₹40,026.98 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ahmedabad, Ahmedabad, Gujarat (required)

Ability to Relocate:

- Ahmedabad, Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7600075460



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