Customer Service Insurance Sales Agent

3 days ago

Panchkula, India royal enfield simranautomobiles Full time

**Job Overview**

**Duties**
- Provide information about products and services, assisting customers in making informed decisions.
- Analyze customer feedback and concerns to identify areas for improvement in service delivery.
- Collaborate with sales teams to support outside sales efforts and enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Conduct follow-up communications to ensure resolution of issues and reinforce customer relationships.
- Assist with telemarketing efforts as needed, promoting products and services to potential clients.
- Support insurance sales initiatives by providing relevant information and guidance to customers.
- Engage in retail sales activities when necessary, contributing to overall team goals.

**Experience**
- Previous experience in customer service or a related field is preferred.
- Familiarity with sales administration processes is a plus.
- Experience in telemarketing or retail sales is beneficial but not required.
- Strong analytical skills with the ability to communicate effectively both verbally and in writing.

Join us as we strive for excellence in customer service while fostering a supportive work environment that encourages growth and development.

**Job Types**: Full-time, Permanent

Pay: From ₹13,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Work Location: In person

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