Client Support Officer

6 days ago

Sahibzada Ajit Singh Nagar Ludhiana Punjab, India RevClerx Private Limited Full time

**ROLES AND RESPONSIBILITIES**
- Take ownership of customer issues
- Troubleshoot problems and see them through to resolution
- Escalate unresolved issues to the appropriate internal teams
- Collect prompt and accurate feedback from customers
- Document knowledge in the form of solution articles
- Establishing relationships with the clients of the company.
- Attending meetings with clients or interacting with them via telephone or written communication.

**REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS**
- Excellent English Communication skills
- Go-getter attitude
- Should be able to face challenges

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,399.23 - ₹43,977.07 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- , Sahibzada Ajit Singh Nagar, Punjab, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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