Client Service Officer
1 week ago
**Responsibilities**
- Build relationships with key employees among customers
- Must be aware of concept about Digital Marketing.
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
**Job Types**: Full-time, Permanent
**Salary**: From ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Sahibzada Ajit Singh Nagar, Punjab 160055: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
- Client Handling: 2 years (preferred)
- Digital marketing: 1 year (preferred)
Work Location: In person
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